Customer Success Manager
1 month ago
Cisco is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a crucial role in helping our customers adopt and use Cisco technologies, driving value realization and growth.
Key Responsibilities:- Develop and implement Technical Adoption Plans to drive software utilization and value realization.
- Proactively handle renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.
- Build positive relationships with customers to understand their challenges and objectives, and collaborate with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes.
- Act as a technology advocate, providing insights to Cisco's product teams for development and improvements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends.
- Offer mentorship to customers, ensuring they achieve their business and technical goals with Cisco technologies.
- Knowledge of a single technology architecture or CCIE/Industry equivalent certification.
- Experience developing software adoption plans across technology portfolio.
- Experience driving software adoption with customer executives and technical leaders.
- Experience leading cross-functional virtual teams in a matrix organization.
- Experience with recurring revenue concepts, margin, and attrition.
- Strong written and spoken English and Norwegian language skills.
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Customer Success Manager
4 weeks ago
Oslo, Oslo County, Norway Cisco Full timeUnlock Customer Potential as a Customer Success ManagerCisco is seeking a skilled Customer Success Manager to drive software adoption and value realization for our customers. As a key member of our Customer Experience team, you will play a crucial role in helping our customers achieve their business and technical goals.Key Responsibilities:Develop and...
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Customer Success Manager
4 weeks ago
Oslo, Oslo County, Norway Strise Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Strise. As a key member of our Product team, you will be responsible for maintaining and developing our existing customer portfolio, ensuring our customers are happy and successful with our solutions.You will play a critical role in shaping the future of customer...
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Customer Success Manager
1 month ago
Oslo, Oslo County, Norway Strise Full timeAbout StriseStrise is a pioneering technology company that empowers top-tier banks and financial institutions to combat financial crime through innovative AI-powered automation solutions.Our mission is to make a significant impact by simplifying the process of uncovering financial violations, such as money laundering. As a Series A stage company with...
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Customer Success Lead
2 weeks ago
Oslo, Oslo County, Norway Cisco Full timeRole OverviewThe Customer Success Manager will play a pivotal role in driving value realization and growth for our customers. Key responsibilities include guiding customers through software adoption, ensuring successful onboarding, and facilitating workshops to review adoption progress.ResponsibilitiesDrive software utilisation and value realization to...
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Oslo, Oslo County, Norway Microsoft Full timeOverview At Microsoft, we're committed to empowering every person and organization to achieve more. As a Customer Success Account Manager, you'll play a critical role in building and executing shared plans with customers, managing customer executive relationships, and enabling customers to use their benefits effectively. About the Role The Customer...
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Customer Success Advocate
2 weeks ago
Oslo, Oslo County, Norway PRAGMATIKE Full timeJob DescriptionAt Pragmatike, we're looking for a skilled Customer Success Manager to join our team.Key Responsibilities:Engage with customers across various communication channels, responding to inquiries and feedback to build trust and loyalty.Champion the customer's voice, ensuring feedback is communicated and acted upon.Implement and optimize AI-driven...
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager plays a crucial part in building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will enable customers to use their benefits effectively and...
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager is a key role at Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will have a passion for technology and...
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Oslo, Oslo County, Norway Timely Full timeAbout UsTimely is a leading provider of automatic time tracking software, recognized by G2.com for its innovative approach to streamlining business operations. With cutting-edge AI technology, our tool automates the creation of time sheets by correlating computer activity with projects and tasks, ensuring a seamless and efficient experience.Our MissionWe...
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Customer Success Partner
2 weeks ago
Oslo, Oslo County, Norway Workday Sweden Aktiebolag Full timeAbout the RoleAt Workday, our sales team focuses on delivering exceptional customer experiences. As an Account Executive, you will play a key role in driving incremental add-on business into strategic named accounts. Your extensive experience and consultative selling skills will enable you to initiate and support sales of Workday Solutions within our...
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Oslo, Oslo County, Norway Microsoft Full timeAt Microsoft, we are on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you will play a crucial role in building and executing shared plans with our customers.About the RoleThe ideal candidate will have strong stakeholder and relationship management skills, with the ability to engage...
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Strategic Customer Engagement Manager
2 weeks ago
Oslo, Oslo County, Norway Strise Full timeCustomer Success Role at StriseAt Strise, we are expanding our customer success team to ensure our clients achieve their goals with our AI-powered automation solutions. As a Customer Success Manager, you will be responsible for maintaining and developing our existing customer portfolio, ensuring our customers are happy and successful with our solutions.About...
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Customer Service Cash Management Account Manager
4 weeks ago
Oslo, Oslo County, Norway Nordea Bank Full timeJob Title: Customer Service Cash Management Account ManagerNordea Bank is seeking a highly motivated and customer-focused individual to join our Cash Management Customer Service team. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our Cash Management business.About the...
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Customer Service Management Strategist
50 minutes ago
Oslo, Oslo County, Norway DNV Full timeDNV is a global leader in the assurance and risk management of critical infrastructure, with a vision to shape a safer future. We are seeking an experienced Customer Service Management Strategist to join our team.Salary:$85,000 - $110,000 per annum, depending on experience.Job Description:The Customer Service Management Strategist will play a key role in...
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ServiceNow Customer Service Management Lead
2 days ago
Oslo, Oslo County, Norway DNV Full timeAt DNV, we are seeking a skilled professional to fill the role of ServiceNow Customer Service Management Lead. This position is responsible for ensuring the successful implementation and maintenance of the ServiceNow product to meet our needs.Key Responsibilities:Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across...
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Oslo, Oslo County, Norway Nordea Bank Full timeJob Opportunity:Nordea is seeking a highly motivated and experienced Customer Service CM Account Manager to join our Cash Management team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our corporate customers in Business Banking.About the Role:We are looking for a talented individual who is...
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Customer Relationship Champion
1 week ago
Oslo, Oslo County, Norway PRAGMATIKE Full timeAbout the Role:At PRAGMATIKE, we are seeking a skilled Customer Success Manager to join our team. This role is responsible for directly engaging with customers across all communication channels, responding to inquiries and feedback to build trust and loyalty.Key Responsibilities:Customer Engagement: Directly engage with customers to understand their needs...
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Oslo, Oslo County, Norway AWS EMEA Sarl (Norway Branch) - I10 Full timeAbout the RoleWe are seeking a highly experienced Senior Partner Sales Manager to join our AWS EMEA team in Norway. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our partners in the region.Key ResponsibilitiesDevelop and execute a business development plan to drive sales growth and...
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Customer Service Quality Manager
4 weeks ago
Oslo, Oslo County, Norway nShift Full timeAbout UsnShift is a leading global provider of cloud delivery management solutions, empowering the frictionless shipment and return of nearly one billion packages across 190 countries annually.We are headquartered in London and Oslo, with a global presence in Sweden, Finland, Norway, Denmark, the UK, Poland, the Netherlands, Belgium, and Romania.Our software...
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Customer Service Quality Manager
3 weeks ago
Oslo, Oslo County, Norway nShift Full timeJob DescriptionAbout nShiftnShift is the leading global provider of cloud delivery management solutions (SaaS), enabling the frictionless shipment and return of almost one billion shipments across 190 countries each year.We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom,...