Strategic Customer Engagement Manager

2 days ago


Oslo, Oslo County, Norway Strise Full time
Customer Success Role at Strise

At Strise, we are expanding our customer success team to ensure our clients achieve their goals with our AI-powered automation solutions. As a Customer Success Manager, you will be responsible for maintaining and developing our existing customer portfolio, ensuring our customers are happy and successful with our solutions.

About the Role
As a strategic advisor to our customers, you will help them navigate the complex landscape of systems and regulations in the financial industry. You will be proactively engaging with customers, understanding their needs, and positioning our solutions appropriately. Your key responsibilities will include building and structuring our Customer Success processes and solutions, ensuring scalability and efficiency as we grow.

Responsibilities
  • Proactive customer engagement and relationship management
  • Building and implementing Customer Success strategies and processes
  • Strategic advising and guidance to customers
  • Information gathering and analysis to identify customer needs
  • Collaborative problem-solving with cross-functional teams
  • Training and onboarding for new customers

Requirements
  • 3-5+ years of experience in a customer-facing role, preferably in customer post-sales, onboarding, or implementation
  • Experience in building and implementing Customer Success strategies and processes
  • Understanding of the financial industry, particularly in Anti-Money Laundering (AML)
  • Natural network builder with excellent communication and interpersonal skills
  • Experience in a tech company or SaaS environment

What We Offer
  • Competitive salary and pension contribution
  • Generous learning budget for personal growth and development
  • Unique opportunity to join and impact a fast-growing scale-up in the field of anti-money laundering
  • Flexible working setup with subsidised lunch and occasional travel opportunities


Join us at Strise and become a part of a highly skilled and motivated team shaping the future of customer success.

  • Oslo, Oslo County, Norway LoyaltyCo AS Full time

    Unlock Customer Loyalty with SpennAt LoyaltyCo AS, we're revolutionizing the way businesses engage with their customers. As a Partner Manager, you'll play a critical role in driving customer loyalty and retention for our key strategic partners.As a key member of our Loyalty & Partnerships organization, you'll be responsible for delivering and ensuring the...


  • Oslo, Oslo County, Norway nVent Full time

    About the RoleWe're seeking a highly skilled and experienced professional to maintain and strengthen our sales relationships with key accounts globally. As a Global Account Manager, you will play a critical role in driving business growth and ensuring customer satisfaction.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...


  • Oslo, Oslo County, Norway DNV Full time

    Job Title: Strategic Content ManagerAs a key member of DNV's Group Communications team, you will play a crucial role in shaping the company's strategic content vision. Your primary responsibility will be to create high-quality content that supports DNV's thought leadership ambitions and strategic goals.Main Responsibilities:Develop and edit content for...


  • Oslo, Oslo County, Norway DNV Full time

    {"title": "Strategic Content Manager", "content": "Key ResponsibilitiesAs a Strategic Content Manager at DNV, you will be responsible for creating high-quality content that supports the company's strategic goals and thought leadership ambitions. You will work closely with the Group President and CEO to develop speeches, scripts, and presentations that...


  • Oslo, Oslo County, Norway Microsoft Full time

    Overview At Microsoft, we're committed to empowering every person and organization to achieve more. As a Customer Success Account Manager, you'll play a critical role in building and executing shared plans with customers, managing customer executive relationships, and enabling customers to use their benefits effectively. About the Role The Customer...


  • Oslo, Oslo County, Norway DNV Full time

    {"title": "Strategic Content Manager", "description": "As a key member of DNV\u2019s Group Communications team, you will play a crucial role in shaping the company\u2019s thought leadership and strategic goals through high-quality content. Your expertise in writing and editing will be essential in creating engaging content that resonates with diverse...


  • Oslo, Oslo County, Norway Microsoft Full time

    About the RoleThe Customer Success Account Manager plays a crucial part in building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will enable customers to use their benefits effectively and...


  • Oslo, Oslo County, Norway 3570 Kyndryl Svenska Aktiebolag Full time

    About the RoleKyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. As a Consult Partner, you will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change...


  • Oslo, Oslo County, Norway Microsoft Full time

    About the RoleThe Customer Success Account Manager is a key role at Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will have a passion for technology and...


  • Oslo, Oslo County, Norway Microsoft Full time

    About the RoleThe Customer Success Account Manager plays a crucial part in building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The goal is to enable customers to use their benefits effectively.Key...


  • Oslo, Oslo County, Norway Microsoft Full time

    About the RoleThe Customer Success Account Manager is a key role within Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The successful candidate will enable customers to use their...


  • Oslo, Oslo County, Norway Strise Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Strise. As a key member of our Product team, you will be responsible for maintaining and developing our existing customer portfolio, ensuring our customers are happy and successful with our solutions.You will play a critical role in shaping the future of customer...


  • Oslo, Oslo County, Norway DNV Full time

    DNV seeks a highly skilled Content Strategist to support the company's strategic goals and thought leadership ambitions. The ideal candidate will be a passionate writer with a strong background in journalism, political science, communications, or a related field.### Key ResponsibilitiesDevelop and edit high-quality content that aligns with DNV's strategic...


  • Oslo, Oslo County, Norway DNV Full time

    As a key member of DNV's Group Communications team, you will play a crucial role in shaping the company's strategic content vision. Your primary responsibility will be to create high-quality content that supports DNV's thought leadership ambitions and aligns with its business goals.Key responsibilities include:Developing and implementing a content strategy...


  • Oslo, Oslo County, Norway Strise Full time

    About StriseStrise is a pioneering technology company that empowers top-tier banks and financial institutions to combat financial crime through innovative AI-powered automation solutions.We're on a mission to revolutionize the financial industry by making it easier and faster for banks to detect and prevent financial violations, such as money laundering.As a...


  • Oslo, Oslo County, Norway Strise Full time

    About StriseStrise is a pioneering technology company that empowers top-tier banks and financial institutions to combat financial crime through innovative AI-powered automation solutions.Our mission is to make a significant impact by simplifying the process of uncovering financial violations, such as money laundering. As a Series A stage company with...


  • Oslo, Oslo County, Norway Instabee Full time

    About UsInstabee is a leading Nordic last-mile logistics company, founded through the combination of three consumer-facing brands: Instabox, Porterbuddy, and Budbee. With a strong presence across Europe, we serve millions of consumers and are on track to become the leading e-commerce enabler.Our VisionWe're driven by a passion for innovation and a commitment...


  • Oslo, Oslo County, Norway SAP Full time

    About Us:SAP is a global leader in enterprise software and related services, with over 400,000 customers worldwide. We help organizations work together more efficiently and use business insight more effectively.Our Mission:We aim to bring out the best in our employees and help them achieve their full potential. Our company culture is built on collaboration,...


  • Oslo, Oslo County, Norway TD SYNNEX Full time

    Why Join TD SYNNEX:As a Fortune 500 global enterprise operating in over 100 countries, TD SYNNEX takes pride in its diverse workforce of 22,000 professionals. As the largest IT distributor worldwide, our mission is to deliver exceptional technology solutions, enabling businesses and individuals to navigate the digital landscape securely and effectively.About...

  • Customer Support Lead

    2 weeks ago


    Oslo, Oslo County, Norway Wolt Full time

    Customer Support LeadAre you a seasoned customer service professional with a passion for leadership and analytical skills? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a talented Customer Support Lead to join our team at Wolt, a leading food delivery platform in Europe.About the RoleAs a Customer Support Lead,...