CRM Strategist and Business Process Owner

4 days ago


Oslo, Oslo County, Norway Arbeidsplassen Full time
About Us
reMarkable creates innovative hardware and software products that help people find focus. Our tablet combines the warmth of paper with digital solutions, creating something brand new.

Your Role
You will be responsible for leading our team of specialists in delivering high-quality Salesforce CRM solutions across end-to-end processes. This includes collaborating with leadership to define and maintain the CRM product vision(s) and roadmap, partnering with users to understand their Salesforce needs, prioritizing the product backlog, leading, coaching, and mentoring a growing team, and managing CRM vendor relationships.

What You Will Do
In this role, you will have the opportunity to master business processes and translate them into efficient solutions that drive operational excellence while shaping how processes and the business are run for optimal results. You will also be part of building a growing, world-class Salesforce team, contributing to impactful solutions that support organizational success.

Your Responsibilities
Your responsibilities may include:
  • Collaborating with leadership to define and maintain the CRM product vision(s) and roadmap, setting direction for existing and new CRM products.
  • Partnering with users to understand their Salesforce needs and working closely with the technical team to implement solutions.
  • Prioritizing the product backlog to ensure CRM deliverables provide maximum value to the business.
  • Leading, coaching, and mentoring a growing team, fostering professional development and growth.
  • Managing CRM vendor relationships, negotiating contracts and resources for both projects and licenses.

Requirements
We are looking for someone with 5+ years of experience within the Salesforce ecosystem, 3+ years of product management or similar experience with technical products/platforms, experience with process design and business transformation, and a Bachelor's Degree and a Salesforce or CRM certification (or similar Salesforce-related certifications).

Working at reMarkable
We believe in empowering our employees to perform at their best. We foster a culture that emphasizes collaboration, knowledge-sharing, and innovation. With your knack for creating structure and streamlining processes, you'll empower the team to work efficiently while fostering strong relationships across all levels of the organization.

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