Customer Care Specialist

2 months ago


Oslo, Oslo County, Norway Sonova Full time

Om stillingen

Sonova søker en serviceinnstilt og teknisk interessert person til stillingen som Customer Care Specialist. Du vil være en del av en inkluderende og godt arbeidsmiljø i Oslo sentrum.

Arbeidsoppgaver

  • Besvare henvendelser via telefon og e-post.
  • Behandle fysiske produkter, samt registrere serviceordre i SAP.
  • Håndtere postforsendelser, inkludert utpakking og sortering.
  • Diverse administrativt arbeid.

Kvalifikasjoner

  • Erfaring fra back-office/kundeservice.
  • Gode datakunnskaper og erfaring fra MS-Office.
  • Gode norsk og engelskkunnskaper, muntlig og skriftlig.
  • Fordel med erfaring i SAP og Salesforce.

Hvem er du?

  • Du er en person som er serviceinnstilt og alltid på utkikk etter løsninger.
  • Du er nøyaktig og rutinert i ditt arbeid.
  • Du er fleksibel, samt klar til å trå til i hektiske perioder.
  • Din tekniske interesse gir deg en fordel i å forstå våre produkter og tjenester.

Vi tilbyr

  • En spennende rolle i et inkluderende og godt arbeidsmiljø.
  • Sentrale lokaler i Oslo sentrum.
  • Gode pensjons- og forsikringsordninger.
  • Del av en dynamisk organisasjon, med tett samarbeid på tvers av avdelinger.


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