Retail Department Supervisor

2 days ago


Oslo, Oslo County, Norway Goodwill Industries of San Diego County Full time

We believe in empowering individuals with disabilities and barriers to employment through job readiness training and employment opportunities.

Our mission-driven organization keeps 10 million pounds of donated goods out of landfills each year through resale.

Position Summary:

This role assists the management team in daily store operations, including management functions, opening/closing, and overseeing production/retail operations.

Key Accountabilities:

  1. Ensures exceptional customer service is delivered to customers and donors.
  2. Leads, guides, trains, and develops staff in a positive environment to boost productivity and achieve departmental goals.
  3. Fosters a positive work environment where employment issues are minimized.
  4. Assists in creating performance evaluations, goal-setting conversations, and work schedules.
  5. Maintains the store/department in a clean, safe, and organized fashion with merchandise appropriately displayed.
  6. Documents and reports any concerns or issues in a prompt and timely manner to management.
  7. Performs other duties as assigned.
  8. Supports the implementation of organizational initiatives such as 4DX methodology.
  9. Evaluates auction products for quality standards and determines bidding prices.
  10. Ensures compactor efficiency and handles large shipments of product.
  11. Monitors dock area workflow for efficiency.
  12. Prepares accurate Bill of Ladings and maintains records of voided ones to ensure compliance with weigh master requirements.


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