
Business Operations Specialist
2 days ago
CLOUD INSURANCE IS A RENOWNED GLOBAL INSURTECH SaaS COMPANY. WE OFFER A VARIETY OF SERVICES TO OUR CLIENTS AND ARE LOOKING FOR TALENTED INDIVIDUALS TO JOIN OUR TEAM.
Salary and Benefits
WE OFFER COMPETITIVE SALARIES, CO-OWNERSHIP, AND A RANGE OF BENEFITS INCLUDING FLEXIBLE WORK ARRANGEMENTS AND ACCESS TO THE LATEST TECHNOLOGY.
Job Description
AS A BUSINESS ANALYST YOU WILL BE RESPONSIBLE FOR DEEP DIVING INTO THE TECHNICAL CAPABILITIES AND FEATURES OF CLOUD INSURANCE'S PLATFORM. YOU WILL USE YOUR STRUCTURED, ANALYTICAL APPROACH TO UNDERSTAND HOW THE CLOUD INSURANCE TOOLKIT CAN BE UTILISED TO MEET CLIENT NEEDS.
- CREATE SCOPE DOCUMENTS AND SUMMARISE CLIENT PROJECTS INTO SPECIFIC REQUIREMENTS BY TRANSLATING CUSTOMER NEEDS INTO DEVELOPMENT TICKETS.
- BE A TRUSTED ADVISOR FOR KEY CLIENTS, BUILDING AND MAINTAINING LONG-TERM RELATIONSHIPS BASED ON TRANSPARENCY, TRUST, AND VALUE DELIVERY.
- BE OUR SOLUTION SPECIALIST AND 'THE PROBLEM SOLVER': PROVIDE EXPERT CONSULTANCY, ENSURING CLIENTS MAXIMISE THE VALUE OF OUR PLATFORM WHILE DELIVERING MEASURABLE BUSINESS IMPACT THROUGH BILLABLE SERVICES.
Required Skills and Qualifications
WE ARE LOOKING FOR INDIVIDUALS WITH MSc IN TECHNOLOGY, BUSINESS, OR ANOTHER RELEVANT AREA. EXPERIENCE AS A BUSINESS ANALYST, OR IN A RELATED ROLE INVOLVING TECHNOLOGY AND CLIENT-FACING RESPONSIBILITIES IS ALSO REQUIRED. GENUINE PASSION FOR FREQUENT CLIENT COMMUNICATION AND BUILDING RELATIONSHIPS IS ESSENTIAL.
- STRONG INTEREST IN UNDERSTANDING TECHNICAL FEATURES AND SETUPS (IDEALLY YOU HAVE A TECHNICAL BACKGROUND), WITH THE ABILITY TO THINK PRACTICALLY AND CREATIVELY.
- ANALYTICAL & STRUCTURED APPROACH, WHO IS SKILLED AT LEARNING NEW THINGS QUICKLY, EXPERIENCED IN STRUCTURING AND PRIORITISING CUSTOMER REQUESTS, AND MANAGING PRIORITIES.
Benefits
WE OFFER A RANGE OF BENEFITS INCLUDING FLEXIBLE WORK ARRANGEMENTS, ACCESS TO THE LATEST TECHNOLOGY, AND A SOCIAL TRIPS AND GATHERINGS.
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