Sales Operations Specialist

2 days ago

Oslo, Oslo County, Norway Dun & Bradstreet Limited Full time

About Us

Dun & Bradstreet Limited is a global data leader that empowers businesses to make smarter decisions. We combine local expertise with global data, driving growth for our clients through innovative solutions.

This role will be part of our Norwegian team, responsible for supporting sales operations in the region. The ideal candidate will have experience in sales operations, business analysis, or sales support functions.

Key Responsibilities

  • Analyze sales data to inform decision-making, ensuring high data quality.
  • Coordinate country sales activities, including reporting, account planning, and project management from a sales operations perspective.
  • Manage customer segmentation, examining portfolio and territory planning, productivity, and sales coverage with the sales leadership.
  • Act as a bridge between sales and other sales operations roles within a regional scope.
  • Be the local expert on sales policies, processes, and CRM systems.
  • Identify gaps in sales pipelines and implement strategies to address them.
  • Aid in process harmonization initiatives and projects, mapping local setups and collaborating with cross-functional teams.
  • Create reports to track different aspects of the business in the CRM system.
  • Participate in audits by coordinating and providing inputs.

Essential Skills and Qualifications

  • Bachelor's degree in Business, Marketing, Information Systems, or a related field required.
  • At least 6 years of experience in sales operations, business analysis, or sales support functions.
  • Good understanding of CRM systems, sales behaviors, and expected output.
  • Possess a high level of business acumen and customer focus.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Ability to handle large amounts of data, analyze it, present findings, and follow up on actions based on these findings.
  • Proactive, attentive to details, analytical, stable, and independent.
  • Proficiency in Microsoft Office Suite skills and Power BI.
  • Show an ownership mindset, be a problem solver, curious, and inspired to take action.
  • Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
  • Have a continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors, and widen and broaden your competencies through structural courses and programs.
  • Fluency in English and Norwegian are essential for this role.

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