Lead Growth and Customer Excellence Manager

5 days ago


Oslo, Oslo County, Norway Intersolia GmbH Full time
Job Description

We are looking for a highly motivated and experienced Customer Success Manager to join our team in Norway. As a key member of our sales organization, you will be responsible for managing and growing our customer relationships, ensuring long-term success, and identifying new business opportunities.

The ideal candidate will have 4+ years of experience in B2B sales, building strong client relationships, and driving customer success. They will be fluent in Norwegian and English, with excellent communication skills and the ability to work effectively across diverse teams and clients.

Your Key Responsibilities Will Include:
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.
  • Provide strategic advisory services to clients, helping them optimize their chemical management and compliance processes.
  • Work collaboratively with cross-functional teams to develop best practices and enhance customer success strategies.
  • Identify new business opportunities through data-driven insights and strategic collaboration.
  • Contribute to key business metrics, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and Net Promoter Score (NPS).


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