Global Customer Service Lead Architect

1 week ago


Oslo, Oslo County, Norway Darwin Recruitment GmbH Full time

About the Role

We are seeking an experienced D365 CRM Solution Architect to join our team and lead the implementation of a Customer Service (CS) solution for our global business. This is a fantastic opportunity to work on a high-profile project and contribute to the success of our organization.

Responsibilities

  • Develop and implement D365 CRM solutions that meet the needs of our customers
  • Work closely with cross-functional teams to ensure seamless integration with existing systems
  • Provide technical guidance and support to internal stakeholders and external partners
  • Ensure high-quality delivery and meet project deadlines
  • Collaborate with other architects to design and implement scalable and secure D365 CRM platforms

Qualifications

  1. 7+ years of experience in D365 CRM consulting
  2. 3+ years of experience as a Solution Architect for D365 CRM
  3. At least 2 end-to-end implementations of D365 CRM, including designing the template and being involved in the strategic template creation for a global project
  4. Fluent English
  5. Able to design, implement, face off with stakeholders, and oversee entire CRM implementations for D365 as an SA

What We Offer

At Darwin Recruitment GmbH, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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