
Global Account Operations Lead
5 days ago
The Global Account Operations Lead at HP is responsible for designing and deploying customer procurement solutions that exceed customer expectations. This involves consulting with customers and sales teams to understand their needs and developing tailored solutions that align with HP's capabilities and cost targets. The successful candidate will have strong project management skills and the ability to lead cross-functional teams to deliver high-quality results.
Key Responsibilities
- Consult with customers and sales teams to understand their requirements and develop customized procurement solutions.
- Design procurement solutions that meet or exceed customer expectations and manage within the scope of HP's Direct delivery capabilities and cost targets.
- Project manage the implementation of procurement solutions and collaborate with internal teams to drive resolution of operational issues.
Skills and Qualifications
- Deep understanding of key commercial strategies and excellent verbal and written communication skills.
- Active listening skills, customer relationship management, and executive presentation skills.
- Excellent negotiation and influencing skills, ability to set the right expectations, and deal with frustrated people.
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