Growth and Development Specialist – Customer Experience

2 days ago


Oslo, Oslo County, Norway Intersolia GmbH Full time
Company Overview

Intersolia GmbH is a rapidly growing company that offers a supportive and collaborative work environment. Our team values your ideas and provides professional growth opportunities. As a Customer Success Manager, you will play a key role in shaping our clients' success and empowering their compliance journey.

We are looking for someone who enjoys building long-term relationships, driving business growth, and working in a fast-paced, team-oriented environment. The ideal candidate will have 4+ years of experience in B2B sales, building strong client relationships, and driving customer success.

Your responsibilities will include:

  • Building and maintaining strong relationships with clients.
  • Developing tailored solutions to meet client needs and goals.
  • Driving business growth through upselling new features and rolling out solutions to additional markets.
  • Representing Intersolia at seminars, workshops, and user meetings.
  • Analyzing customer activity and identifying trends to support growth initiatives.
  • Contributing to key business metrics, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and Net Promoter Score (NPS).


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