Technical Support Professional

6 hours ago


Oslo, Oslo County, Norway Tech Domain Full time

Tech Domain is seeking a Technical Support Professional to join our team. As an onsite IT & Desktop Support Engineer/Technician, you will be responsible for providing technical assistance and support for various third-party applications on Windows Platforms.

Job Summary:

This is a full-time position that requires strong technical skills and excellent customer service abilities. The successful candidate will be able to troubleshoot and resolve technical issues efficiently and effectively.

Responsibilities:

  1. L1 & L2 IT/Networking related tasks such as desktop support
  2. Server/Rack part hardware installation & replacement
  3. Provide on-site assistance to remote support teams

Qualifications:

  1. Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management
  2. Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
  3. Basic understanding of DHCP, DNS, IP addressing, wireless LAN configuration issues, and subnetting
  4. Technical troubleshooting experience with different OS such as iOS, Android, Windows, and Blackberry devices


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