Customer Relations Team Lead

4 days ago


Oslo, Oslo County, Norway Entercard Danmark Full time

About the Role

As a key member of our Norway-based Collections team, you will be responsible for leading a team of customer relations specialists. Your primary focus will be on driving collections efforts to strengthen Entercard's position as a responsible lender.

The ideal candidate will have strong leadership skills, with experience in managing teams and coaching employees to deliver high-quality results. They will also possess excellent communication and analytical skills, with the ability to identify opportunities for growth and improvement.

Key Responsibilities

  • Drive collections efforts to maximize returns while ensuring customer satisfaction
  • Develop and implement strategies to improve team performance and productivity
  • Collaborate with cross-functional teams to achieve business objectives
  • Identify and capitalize on new business opportunities

About You

  • Proven leadership experience in a similar role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Access to cutting-edge technology and tools


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