
Outbound Customer Relations Manager
4 days ago
We are looking for a highly skilled Team Leader to join our team in Oslo. As a Team Leader, you will be responsible for leading our Collection and Outbound Customer Relations (OCR) team.
Your primary focus will be on driving team performance, coaching employees, and ensuring the delivery of high-quality results.
You will work closely with Commercial, Regional Customer Service, and Credit Risk departments to ensure a smooth process for collection operations, retention, and cross-sales activities.
You will also be responsible for creating sign-offs for TM and outbound campaigns, including writing scripts and other campaign-related materials for the team.
This is an exciting opportunity for a motivated and experienced professional to take on a leadership role in a dynamic and innovative company.
We offer a collaborative and inclusive work environment, where you will have the chance to grow and develop your skills.
We are passionate about delivering the little extra and continuously working to improve our services to customers on all levels by using shared knowledge.
- Key Responsibilities:
- Coaching and training employees to deliver highest performance and quality.
- Ensuring that the department is efficiently staffed in terms of resources and capabilities to meet current and future needs.
- Collaborating with the manager in operational decisions.
- Creating sign-offs for TM and outbound campaigns, including writing scripts and other campaign-related materials for the team.
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Oslo, Oslo County, Norway Entercard Group AB Full timeTeam Leader Collection NO and Outbound Customer Relations (OCR) TeamLocation:OsloJob type:PermanentWorking hours:Full timeWorking days:DaytimeApplication deadline:12.04.2025Expected start date:As soon as possibleAre you our new Team leader for the Collection Norway and Outbound Customer Relations (OCR) team?The Collections team is responsible for...
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Norway Outbound Collections Manager
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Oslo, Oslo County, Norway Entercard Group AB Full timeWhat We OfferWe offer a collaborative and inclusive work environment, where you will have the chance to grow and develop your skills.We are passionate about delivering the little extra and continuously working to improve our services to customers on all levels by using shared knowledge.As a Team Leader, you will be responsible for leading our Collection and...
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Collection Team Lead for OCR Operations
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Informasjonskapsler på
3 days ago
Oslo, Oslo County, Norway Entercard Full timeTeam Leader Collection NO and Outbound Customer Relations (OCR) TeamEntercardFrist 11.04.2025Ansettelsesform FastAre you our new Team leader for the Collection Norway and Outbound Customer Relations (OCR) team?The Collections team is responsible for strengthening Entercard's position as a responsible lender – using analytics and technology to proactively...
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