Service Cluster Manager for Nordics

6 days ago

Drammen, Viken, Norway Eaton Full time
Job Summary

Eaton is seeking a highly skilled Service Cluster Manager for Nordics to lead our Electrical Services business in the region. As a key member of our team, you will be responsible for driving business growth, improving operational efficiency, and ensuring customer satisfaction.

Key Responsibilities
  • Business Leadership: Develop and execute business strategies to drive revenue growth, improve profitability, and enhance customer satisfaction.
  • Operational Excellence: Implement processes and tools to improve operational efficiency, reduce costs, and enhance productivity.
  • Team Management: Lead and manage a team of professionals to achieve business objectives, develop their skills, and ensure they have the necessary resources to succeed.
  • Customer Focus: Foster strong relationships with customers to understand their needs, provide exceptional service, and ensure their satisfaction.
  • Strategic Partnerships: Develop and maintain partnerships with key stakeholders, including sales teams, to drive business growth and improve customer satisfaction.
  • Financial Management: Manage the financial performance of the business, including budgeting, forecasting, and reporting.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, and manage risk to minimize potential impacts on the business.
Requirements
  • Education: Bachelor's degree or equivalent in a relevant field, such as business, engineering, or a related field.
  • Experience: Minimum 5 years of experience in a leadership role, with a proven track record of driving business growth, improving operational efficiency, and ensuring customer satisfaction.
  • Skills: Strong leadership and management skills, with the ability to motivate and develop a team of professionals. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members. Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions. Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Language: English mandatory, with any of the Nordics languages (Finnish, Danish, Norwegian, Swedish) an advantage.

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