
Recruiting Agent
2 days ago
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Looking for a Dynamic Opportunity in Logistics?
Are you eager to connect with people and support them in their journey? Are you also fluent in both Norwegian and English, and passionate about providing great service? Then this could be the job for you
We are now looking for our Rider Recruiting Agent who will play a key role in supporting potential new riders through our application process.
Where does the position belong? You'll be joining our Logistics department, working closely with the Hiring & Quality Team Lead and a team dedicated to optimizing the applicant and rider experience.
What you'll be doing:- Conduct a high volume of outbound calls to applicants and new riders, ensuring smooth communication.
- Guide potential riders through the application steps, helping them overcome challenges and move forward.
- Reaching set engagement targets of new riders through structured and efficient work in our engagement portal.
- Assist newly engaged riders in getting started efficiently.
- Accurately document interactions in our systems and track data using tools like Sheets.
- Provide exceptional service by building positive relationships with applicants and riders.
- Collaborate with the recruitment and logistics teams to enhance the onboarding experience.
- Education: Bachelor's degree or relevant work experience.
- Experience: Previous experience in customer service, recruitment, or an administrative role with frequent outbound/inbound calls.
- Technical skills: Proficiency with G-Suite (Sheets and Slides), experience with support systems (ticketing system or similar).
- Language: Fluency in Norwegian and English, both verbal and written. Additional languages count as a plus.
- Friendly and empathetic, genuinely interested in helping people.
- Skilled at problem-solving and adaptable when facing challenges.
- Enthusiastic about creating a seamless experience for applicants and riders.
- Strong in multitasking and time management, able to work independently while meeting targets.
- Detail-oriented and self-motivated, with a passion for delivering excellent results.
Studies show that women and other minorities are less likely to apply for a job unless they meet all qualifications. If you're interested in the role and meet most of the requirements, we encourage you to apply
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