
Technical Service Specialist
6 days ago
We are seeking a highly skilled and experienced technical service specialist to join our team at TN Norway. As a key member of our service team, you will be responsible for the installation, maintenance, and repair of Vertiv AC and DC Power products, primarily UPS systems.
Key Responsibilities:- Respond to service calls in a professional manner while on duty.
- Maintain a safe working environment and adhere to company safety policies.
- Perform tasks using good working practices and current codes of practice/legislation relevant to assigned tasks.
- Ensure accurate spare parts management and maintain a minimum 90% planned maintenance completion rate.
- Collaborate with back office teams to schedule, plan, and complete works as required.
- Communicate schedules and job statuses to back office teams.
- Support company vision and management decisions.
- Adhere to ISO 9001, ISO 14001, and ISO 45001 processes.
- Maintain company vehicles in clean and proper condition.
- Care for all issued tooling and company property.
- Work collaboratively within the service team.
- Follow up on and follow through with assigned tasks.
- Submit daily paperwork accurately and completely.
To succeed in this role, you should possess:
- A minimum of 10 years' experience in a technical service environment with UPS equipment or similar.
- Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
- Prior field service experience is essential.
- A self-starter with excellent time management and organizational skills, able to work under pressure.
- A valid, clean driving license.
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