
Technical Support Specialist
18 hours ago
We are seeking a highly skilled and experienced Technical Support Specialist to join our team in Oslo. As a key member of our Customer Support Team, you will play a critical role in delivering exceptional customer experiences across various channels.
Key Responsibilities- Quality Assurance
- Drive Quality Assurance (QA) results by identifying trends and creating data-driven insights to inform Enablement and Documentation effectiveness.
- Develop and maintain grading rubrics to ensure consistency and adapt to changing business needs.
- Lead calibration sessions to ensure grading cohesion and provide coaching opportunities.
- Provide timely and effective support to customers and internal users across multiple platforms.
- Troubleshoot technical issues, resolve product usage questions, and communicate with internal teams to drive business forward.
- Investigate technical issues and log cases with accurate information to provide a full record of each issue and resolution.
- KPI-driven performance with a focus on impactful, accountable, courageous, and integrity behaviors.
- Data analysis skills to create and interpret reports, tell stories with data, and deliver actionable insights.
- Experience handling support requests from diverse channels, emails, and peer support while continuously learning.
- Autodesk procedure adherence for customer interactions, transparency, and honesty.
- Comfortable navigating CRM systems and familiar with cloud-based software.
- Previous experience troubleshooting and supporting iOS, Android, and Windows platforms.
- Familiarity with chat systems and the construction industry.
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Technical Support Specialist
2 days ago
Oslo, Oslo County, Norway Novulyn IT Full timeAbout Novulyn IT:We are a leading provider of digital innovation, offering comprehensive IT solutions that empower businesses across the globe. Our commitment to excellence and proven track record of success drive our teams to deliver tailored, cutting-edge technology solutions that enhance operational efficiency and drive growth.Job Title: Technical Support...
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Technical Support Professional
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Oslo, Oslo County, Norway TN Norway Full timeWe are seeking a skilled Technical Support Specialist to join our team in Athens, Greece.Job OverviewAs a Technical Support Specialist, you will be responsible for providing top-tier support to clients using the Norwegian language. This role offers an exciting opportunity to work in a dynamic workplace while enjoying all that Athens has to offer.To ensure a...
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Technical Quality Assurance Specialist
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Oslo, Oslo County, Norway TN Norway Full timeJoin us as a Technical Quality Assurance Specialist, where you will play a crucial role in expanding our global Customer Support Team. Your expertise in driving Quality Assurance results will directly contribute to enhancing the overall customer experience.Main ObjectivesThis position involves leveraging trend analysis data to inform strategic decisions and...
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Technical Support Specialist Norway
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Technical Support Professional
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Technical Service Specialist
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Client Service Representative
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Oslo, Oslo County, Norway TN Norway Full timeTN Norway is seeking a Client Service Representative - Technical Support to join our team in Athens, Greece.Job SummaryThe successful candidate will provide technical support to clients using the Norwegian language and work collaboratively with colleagues to resolve complex issues.We offer comprehensive relocation assistance, including a free flight ticket...
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Technical Support Specialist in Norway
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Desktop Support Engineer
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Ground Support Specialist
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Education and Support Specialist
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IT Helpdesk Specialist
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Technical Solutions Specialist
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Customer Support Specialist Roadside
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Sales Specialist
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Oslo, Oslo County, Norway TN Norway Full timeJob Description:This role involves supporting an existing group of customers in all technical and commercial matters.You will continuously develop your sales region on the basis of strategic customer planning and focused acquisition of new customers.Negotiate annual demand volumes and framework agreements with purchasing divisions.Maintain close contact with...
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Technical Documentation Specialist
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Oslo, Oslo County, Norway IndyKite Full timeAbout IndyKiteIndyKite is a pioneering technology company that helps businesses navigate the complexities of data management. Our innovative solutions empower companies to mobilize, secure, and control their data landscape, driving growth and innovation in the enterprise.About the RoleWe are seeking an experienced Senior Technical Writer to join our team as...
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Senior IT Specialist
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Technical Backend Specialist
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Oslo, Oslo County, Norway Kindly Full timeAt Kindly, we're on a mission to revolutionize the chatbot industry. We're seeking an experienced Backend Developer to join our product team and help shape the future of our platform.About the RoleMaintain, enhance, and build new features in our chatbot platform using your expertise in backend development.Collaborate closely with other teams, including ML,...