Business Enablement Specialist

5 hours ago


Oslo, Oslo County, Norway Puzzel Full time

About Us

Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service.

Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.

We are expanding rapidly in the UK and Europe, with a strong presence in the Nordics and growing demand for our innovative solutions.

Your Role

We are seeking a dynamic and experienced Partnership Development Manager to join our team.

You will be responsible for developing and executing comprehensive enablement programs that empower our partners to effectively market, sell, and support our CCaaS solutions.

This includes designing and delivering tailored training programs, workshops, and resources that enhance partners' understanding of our products and value propositions.

About You

  • CX/CCaaS industry experience required
  • 5+ years of experience in revenue enablement, e-learning content creation, sales operations, or related roles
  • Strong understanding of sales methodologies (MEDDPICC + Challenger)
  • Excellent communication and presentation skills
  • Proven experience in competitor analysis and feature ROI creation
  • Analytical mindset with ability to interpret sales data and metrics

What We Offer

  • Flexible working arrangements to suit your needs
  • A fun, driven, and supportive team environment
  • Ongoing development opportunities to help you grow
  • Competitive compensation package


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