**Store Director**, **Retail Manager**, **Sales Leader**, **Team Lead**, **Store Operations Manager**
5 days ago
We are seeking a highly motivated and experienced **Store Director** to join our team at H&M Group. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing store team.
Key Responsibilities- Customer Service Excellence: Ensure that all customers receive exceptional service, resolving any issues promptly and professionally.
- Sales Growth: Develop and implement strategies to drive sales growth, including optimizing store layouts, visual merchandising, and promotional activities.
- Team Leadership: Lead, motivate, and develop a high-performing store team, providing coaching, training, and feedback to ensure they have the skills and knowledge to succeed.
- Store Operations: Oversee all aspects of store operations, including inventory management, stock levels, and store maintenance, to ensure a seamless customer experience.
- Administrative Tasks: Ensure that all administrative procedures and routines are followed, including staff planning, security, and work environment.
- Leadership Experience: Minimum 2 years' experience in a leadership role with staff responsibility.
- Salesmanship: Proven salesmanship skills, with a natural drive to seek opportunities to drive sales in a profitable way.
- Analytical and Strategic Thinking: Strong analytical and strategic thinking skills, with the ability to prioritize and plan ahead to drive sales growth.
- Communication Skills: Excellent communication skills, with the ability to communicate effectively with customers, colleagues, and management.
- Language Skills: Fluent in English, both written and spoken.
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within H&M Group. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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