
Customer Services Manager
2 days ago
Vi søker en erfaren leder som kan forme fremtidens brukerstøtte og kundeservice gjennom spennende endringer og innovasjon. Du vil være ansvarlig for å levere førsteklasses kundeservice og motivere teamet til å utvikle høy kvalitet på tjenestene vi leverer.
Dine HovedansvarsområderLedelse: Din rolle er å motivere og utvikle teamet, samtidig som du sikrer høy kvalitet på tjenestene vi leverer. Du leder et kundesenter med ansvar for alle kundehenvendelser.
Endringsledelse: Du vil spille en nøkkelrolle i å implementere nye teknologiske løsninger som AI og digitale hjelpemidler, som vil transformere måten vi jobber på og hvordan vi leverer tjenester til kundene våre.
Resultatansvar: Du vil ha resultatansvar for avdelingen og måles på lønnsomhet og vekst. Salg av nye kundeavtaler gjøres i samarbeid med vår salgs- og markedsavdeling.
Samarbeid og strategisk utvikling: Du vil jobbe tett med avdelingene salg, marked og konsulent for å tilpasse brukerstøtten etter organisasjonens behov.
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Customer Service Management Specialist
6 days ago
Oslo, Oslo County, Norway Darwin Recruitment GmbH Full timeDarwin Recruitment GmbH is seeking an accomplished ServiceNow CSM Solution Consultant to join our team. As a leading ServiceNow Full Lifecycle Partner, we're committed to delivering innovative Customer Service Management solutions that meet the evolving needs of our customers.About the Position:This is an exciting opportunity to work with a talented team of...
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Customer Service Director
7 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeAbout Homerun B.V.We're seeking a seasoned leader to spearhead our customer service strategy and execution. As the Head of Customer Service, you'll oversee the development and implementation of world-class customer service standards that meet the needs of our end consumers.Key Responsibilities:Mentor and develop a high-performing team of customer service...
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Customer Service Process Owner
4 days ago
Oslo, Oslo County, Norway TN Norway Full timenShift is seeking a Customer Service Process Owner to drive customer service excellence across the organization. As the Quality Manager in Customer Service, you will lead efforts to improve the quality of output from our team.About YouYou should be an experienced manager or consultant with a proven track record of improving quality and implementing...
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Customer Success and Services Executive
6 days ago
Oslo, Oslo County, Norway Appear AS Full timeThe Customer Success and Services Executive will be responsible for overseeing customer services, customer success, and professional services worldwide. This individual will set the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service...
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Customer Service Representative
6 hours ago
Oslo, Oslo County, Norway TN Norway Part timeJob DescriptionWe are seeking a talented and customer-focused individual to join our team as a Sales Advisor in Oslo. As a key member of our store team, you will play a vital role in creating an exceptional customer experience.Your Key Responsibilities:Welcoming and assisting customers in-store, providing them with excellent service and ensuring they find...
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Service Quality Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timenShift, a leading provider of cloud delivery management solutions, is seeking a Service Quality Manager to spearhead efforts in driving customer service excellence. This role involves collaborating with a robust Customer Service team to improve the quality of their output through discoveries and planned actions.About the RoleThe successful candidate will be...
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Oslo, Oslo County, Norway Appear AS Full timeThe role of the Global Head of Customer Services and Operations is to oversee customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service teams adapt...
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Aviation Services Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeTN Norway is seeking a skilled Airport Services Duty Supervisor to join our team.The successful candidate will be responsible for supervising the airport team to deliver exceptional customer service and ensure on-time flight closure. This temporary position is for one year and requires relevant experience in an airline or ground handling operations at...
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Sales Manager for Service Delivery
4 days ago
Oslo, Oslo County, Norway Tetra Pak Full timeJob DescriptionWe are looking for a highly skilled Sales Manager to drive service sales and support in Norway, focusing on our strategic and operational customers.This role involves providing technical support and solutions to customers and colleagues during the sales and implementation phase. You will build on existing customer relationships to achieve...
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Senior Customer Success Manager
6 days ago
Oslo, Oslo County, Norway Verifone Full timeResponsibilitiesAs Head of Customer Success, you will be responsible for leading and scaling our customer success team in the Nordics & Baltics region. Your primary objective will be to develop and execute strategies that enhance customer engagement, optimize operational processes, and ensure customers achieve maximum value from our products and services.You...
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Sales and Customer Service Representative
5 days ago
Oslo, Oslo County, Norway aim'n Full timeAt aim'n, we're committed to empowering women worldwide to live an active lifestyle. As a sales assistant at our concept store in Oslo, you'll play a vital role in delivering exceptional customer experiences that inspire and motivate our customers.Key Responsibilities:Engage with customers, providing personalized assistance and product recommendations that...
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Customer Service Expert
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob SummaryWe are looking for a Customer Service Expert to join our team at TN Norway. In this role, you will provide exceptional customer service, responding to inquiries, resolving issues, and promoting Vertiv as a professional service provider.Key ResponsibilitiesRespond to customer inquiries in a timely and professional manner, ensuring high-quality...
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Senior Vice President
2 days ago
Oslo, Oslo County, Norway IKM Gruppen AS Full timeWe are looking for a highly experienced leader to join our team as the Senior Vice President of Service Delivery. In this role, you will be responsible for developing and implementing a comprehensive services strategy that aligns with IKM Gruppen AS' overall business objectives.About the RoleThis is a high-level position that requires exceptional leadership...
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Customer Service Representative
6 days ago
Oslo, Oslo County, Norway H&M group Part timeAbout YouWe are seeking individuals who share our passion for fashion and customer service. The ideal candidate will possess:Experience in customer-facing roles, preferably within the fashion or retail industry.A keen eye for detail and a focus on maintaining high standards.Excellent communication and interpersonal skills, with the ability to build rapport...
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Customer Service Representative
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAt TN Norway, we are seeking a highly skilled and motivated Customer Service Advisor to join our team.About the JobThis is a fantastic opportunity for individuals who possess excellent communication skills, both written and verbal, and have a passion for delivering exceptional customer experiences.ResponsibilitiesHandle phone calls with customer queries and...
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Customer Service Representative
6 hours ago
Oslo, Oslo County, Norway H&M group Part timeRole OverviewThis Sales Advisor role is an exciting opportunity to join the H&M team in Oslo. As a Sales Advisor, you will be responsible for creating a welcoming and engaging shopping environment, providing excellent customer service, and driving sales growth.Key Performance Indicators:Meet or exceed sales targets through effective upselling and...
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Oslo, Oslo County, Norway TN Norway Full timeAre you a customer service professional looking for a new challenge? TN Norway is seeking a Grievances and Appeals Analyst - Hospital Customer Service 8927 for a remote position. You will be responsible for analyzing complaints, working with spreadsheets, and communicating for resolution.Your ideal skills include 5+ years of customer service-related...
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Customer Service Representative
5 days ago
Oslo, Oslo County, Norway H & M Hennes & Mauritz Gruppe Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at H&M Group. As a key member of our sales floor, you will play a vital role in creating an outstanding customer experience.Your Key Responsibilities:Welcome and assist customers in finding what they need while showcasing our products.Support...
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Customer Service Representative
2 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe're seeking a dedicated and enthusiastic individual to join our team as a Store Associate in Oslo. As a Store Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to the success of our business.Your Key Skills and QualificationsExperience in retail or the...
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HR Service Delivery Manager
4 days ago
Oslo, Oslo County, Norway Statkraft group. Full timeAs a leading player in the renewable energy sector, Statkraft is committed to innovation and digital transformation. The ServiceNow platform plays a vital role in enabling our digital journey. In this role as HR Service Delivery Manager, you'll be part of our core platform team responsible for the development, management, maintenance, and operations of the...