Senior Business Development Manager

4 days ago


Oslo, Oslo County, Norway TN Norway Full time
Job Description

This is a field-based position with significant travel, both domestic and abroad, CME and Congress activities.

As the Key Account Manager dedicated to new therapy area, you will be responsible for the area of Norway.

  • Sales Promotion & Strategy Implementation
  • Stakeholder & Customer Relationship Management
  • Market Insights & Strategic Alignment
  • Marketing Material Localization
  • Safety & Quality Compliance

You will enhance company awareness, value, effectiveness, and profitability through successful sales promotion activities. You will collaborate with regional and national stakeholders, including Country Managers and Key Account Managers, to implement and align strategies and initiatives. You will optimize the positioning and visibility of Santen products across pharmacies, optician stores, other sales channels, and online platforms.

You will build and maintain trusted relationships with stakeholders, including pediatric ophthalmologists, opticians, and clinic personnel, to position Santen as a preferred partner. You will strengthen customer relationships at regional and national levels, working closely with Country Manager and Key Account Managers to drive satisfaction and collaboration opportunities. You will support Key Account Managers in executing customer collaboration initiatives on both national and sub-regional levels.

You will actively collect customer feedback and market insights to identify opportunities for improving Santen's products and initiatives. You will share insights with the team and management to inform decision-making and enhance New Therapy Area programs. You will coordinate with country managers to ensure strategic alignment, considering country-specific needs, regulations, and initiatives.

You will manage the translation and adaptation of marketing materials in collaboration with the Country Manager to ensure relevance and effectiveness in local markets.

You will collect and report safety-related information (e.g., adverse events) to the Pharmacovigilance Unit and quality-related information (e.g., complaints) to the Quality Assurance department in compliance with current requirements.

Qualifications
  • Industry Experience: Proven experience in account management or sales within healthcare-related industries. Familiarity with the healthcare systems and regulations in the Nordics and Norway.
  • Stakeholder Management: Strong ability to engage and manage relationships with various healthcare professionals, including opticians, ophthalmic pediatrics, children clinic personnel, and school nurses.
  • Communication and Collaboration: Fluency in both English and Norwegian and interpersonal skills to effectively coordinate with stakeholders at different levels. Team-oriented mindset with a focus on supporting colleagues and enhancing overall program success. Experience in presenting and reporting on program outcomes to senior management.
  • Adaptability and Flexibility: Ability to handle multiple tasks and priorities in a dynamic healthcare environment.
  • Educational Background: Bachelor's degree in a relevant field such as Life Sciences, Business Administration, or Healthcare Management. Advanced degrees or certifications in ophthalmology, optometry, or related fields are a plus.
  • Technical Proficiency: Strong analytical skills to assess program effectiveness and make data-driven decisions. Comfortable with data analysis and reporting tools to track program performance. Proficiency in using CRM software and other project management tools.


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