Service Manager
3 weeks ago
Om Clarion Hotel Oslo Airport
Clarion Hotel Oslo Airport er mer enn bare et hotell. Vi gjør mer ut av hver detalj, og skaper møteplasser som øker livskvaliteten til våre gjester og kollegaer. Vi søker etter en ivrig og ambisiøs Service Manager som skal være med på å drive servicen i hotellets respsjon til nye høyder.
Arbeidsoppgaver
- Å skape en uforglemmelig helhetsopplevelse for hotellets gjester.
- Å være ansvarlig stedfortreder når Welcome Office Manager & Ass Welcome Office Manager ikke er til stede.
- Å håndtere uforutsett sykdom ved ansvar.
- Å jobbe for økt lønnsomhet, god kvalitet og for å nå avdelingens mål innenfor mersalg, gjestetilfredshet, medarbeiderengasjement og effektivitet.
- Å skape rutiner for avdelingen, kvalitetssikre disse, og sørge for at de etterleves.
- Å følge opp gjestetilfredsheten, og agere når det er nødvendig.
Om stillingen
Stillingen innebærer jobb både kveld og helger. Du skal være kapabel og villig til å utføre de samme oppgavene som resten av Welcome Office-teamet. Stillingen ingår i resepsjonens mellomledergruppe.
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