Service Delivery Manager

2 weeks ago


Oslo, Oslo County, Norway Vontier Full time
Service Manager Role Overview

We are seeking a Service Manager to lead and manage service technicians who provide reactive (installation/repair) and preventative maintenance to equipment and infrastructure at customer/partner sites. The successful candidate will be responsible for ensuring all customer contractual work is undertaken and delivered by the technicians in line with agreed SLA/KPIs. Key responsibilities include:
  • Managing and coordinating service delivery operations to meet customer requirements.
  • Developing and implementing service strategies to improve efficiency and reduce costs.
  • Providing technical guidance and support to service technicians.
  • Coordinating with customers to resolve issues and deliver excellent customer service.


This is an exciting opportunity to join a dynamic team and contribute to the success of our business. If you have a background in managing complex operations, strong people-management experience, and a passion for delivering exceptional service, we would love to hear from you.
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