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Service Director

2 months ago

Oslo, Oslo County, Norway Getinge Full time

Service Director

Location: Norway

About Getinge:

At Getinge, we strive to deliver exceptional service and support to our customers. We are a leading provider of medical technology and solutions, and we are committed to ensuring that every person and community has access to the best possible care.

Position Overview:

We are seeking a highly skilled Service Director to lead our service operations in Norway. The successful candidate will be responsible for driving and developing our service business, monitoring financial targets, and ensuring customer satisfaction. This role will involve finding business opportunities for service, service contracts, and sales of spare parts to existing and potential customers. The Service Director will also be responsible for developing and coaching service technicians and steering the service force effectively.

Key Responsibilities:

  • Lead and manage a team of service technicians and supervisors
  • Develop and implement service strategies to meet customer needs
  • Monitor and report on financial performance and customer satisfaction
  • Identify and pursue business opportunities for service and sales
  • Develop and maintain strong relationships with customers and stakeholders
  • Ensure compliance with company policies and procedures

Requirements:

  • Proven experience in service leadership and management
  • Strong business development and sales skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • University degree or equivalent experience
  • Fluent in Norwegian and English

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.