SRE Team Lead
1 week ago
About the Role
Fulcrum Digital is seeking a highly skilled SRE Team Lead to join our agile and next-generation digital accelerating company. As a key member of our team, you will be responsible for planning, managing, and overseeing all aspects of a Production Environment.
Key Responsibilities
- Define strategies for Application Performance Monitoring and Optimization in Prod environment
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time
- Support deployment of code into multiple lower environments
- Design, develop, and standardize Monitoring and Alerting mechanism for the supported applications
- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
- Work with a global team spread across tech hubs in multiple geographies and time zones
- Ability to share knowledge and explain processes and procedures to others
- Share knowledge and mentor junior resources
- Able to perform on-call duties on a rotational basis
- Occasional off-hours work required
Requirements
Skills–
Must Have
- Experience in REST and WEB API Support
- Experience in Cloud-based apps Support
Desirable Skills
- Linux & Shell Scripting
- Monitoring Tool - Splunk/Dynatrace or Other
- ITIL/ITSM
- Troubleshooting
- PL/SQL, SQL
- Jenkins
- CI/CD
- Groovy Scripting/Yaml
- Linux, shell scripting & Git/bit bucket
- Ansible/Chef
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