Customer Service Supporter deltid
3 months ago
Selskapsbeskrivelse
JYSK er en internasjonal møbelbutikkjede med skandinaviske røtter som gjør det enkelt å møblere alle rom i ethvert hjem og hage.
Med mer enn 3000 butikker og nettbutikker i 48 land har JYSK alltid et godt tilbud og kompetent service i nærheten, uansett hvordan kundene ønsker å handle.
Gründer Lars Larsen åpnet sin første butikk i Danmark i 1979. I dag sysselsetter JYSK mer enn 30 000 kolleger.
JYSK er en del av det familieeide Lars Larsen Group med en samlet omsetning på 39,1 milliarder DKK i regnskapsåret 2020/21. JYSKs omsetning var DKK 36,2 milliarder i regnskapsåret 2021/22.
Jobbeskrivelse
Har du erfaring fra kundeservice og salg?
Bli vår kollega på JYSK Customer Service Center
Vi vokser og søker derfor etter flere medarbeidere til vårt kundesenter på Furuset i Oslo. Vi ser etter deg som søker en deltidsstilling.
Kundesenteret er sammen med butikkene JYSK ansikt utad og vi jobber hver dag for å levere fantastiske kundeopplevelser.
Vil du bli en del av et ungt miljø med høyt tempo og takle utfordringer sammen med inspirerende kolleger? Er du resultatorientert, proaktiv og samtidig opptatt av å levere de aller beste kundeopplevelsene til våre kunder?
Du må være komfortabel med å kommunisere med kunder både muntlig og skriftlig, og se løsninger hvor andre ser problemer. Er du også lidenskapelig opptatt av salg? Da kan du være den perfekte kandidaten for oss
Ditt hovedansvar vil være å håndtere kundehenvendelser gjennom alle våre innkommende kanaler, som består av telefon, e-post, chat og sosiale medier.
Kvalifikasjoner
Du viser sterkt engasjement og du…
Er en sterk kommunikator både skriftlig og muntlig, på både norsk og engelsk Er fleksibel, fremoverlent og målrettet Trives i en hektisk hverdag, er en lagspiller og håndterer flere oppgaver samtidig Er strukturert, besluttsom og tar eierskap til enhver henvendelse Tilegner deg raskt ny kunnskap og evner å holde deg oppdatert og relevant Er komfortabel med å jobbe etter konkrete mål, har konkurranseinstinkt og tenker alltid på kundens behov Er lett å samarbeide med og gir av deg selv for at teamet skal prestere best mulig. Er robust og står godt i utfordrende situasjoner har interesse for og motiveres av salg
Ytterligere informasjon
Du får muligheter og vi tilbyr deg:
Jobbe i et stort internasjonalt selskap med gode utviklingsmuligheter Resultatbasert bonusordning Mulighet for hjemmekontor Treningsrom på jobb Ansattgoder i form av personalrabatt og årlig fest med alle ansatte i JYSK Moderne og nyoppussede lokaler Kantine Meget god introduksjon og opplæring En attraktiv arbeidsplass med positive og engasjerte kolleger som hver dag jobber sammen om å nå felles målsetninger Sterk merkevare Parkeringsmuligheter utenfor byggetVårt kundesenter holder åpent følgende tidspunkt:
Mandag til Torsdag: 08 - 18
Fredag: 08 - 17
Lørdag: 10- 16
I en to ukers periode vil du jobbe 1 lørdag og 3 ukedager.
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