Customer Experience Associate

2 days ago


Bergen, Vestland, Norway H & M Hennes & Mauritz Gruppe Full time

The heart of our brand beats with a strong foundation of responsible and progressive values. We drive creativity, fueled by a unique blend of communities, niches, and sub-cultures, powered by design and technology. As a Sales Advisor, you will be an integral part of this dynamic ecosystem, playing a key role in shaping the customer experience.

Your responsibilities will span from initiating conversations to assisting at cash desks, fitting rooms, and the shop floor. You will have the opportunity to provide customers with high-level service at every turn, processing deliveries, replenishing stock, and merchandising garments to showcase the latest trends.

We are looking for individuals who are passionate about customer service, proactive in nature, and genuinely interested in getting to know our customers. A curiosity about improving everyday processes and routines is essential, as well as honesty and genuineness in approach. Being interested in fashion and trends, communicative, positive, and open-minded, you will thrive in our fast-paced environment.

In return for your commitment, we offer extensive development opportunities around the globe, a 25% staff discount on all H&M Group brands, and inclusion in our H&M Incentive Program – HIP. Our goal is to foster inclusive and diverse workplaces where teams can collaborate and grow together.



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