
Customer Experience Lead
3 days ago
We are seeking a Customer Experience Lead to join our Commercial team at Viaplay Group. As the Customer Experience Lead, you will play a crucial role in driving various customer experience-related initiatives and ensuring seamless interactions between our customers and our services.
Key Responsibilities:- Develop and implement customer experience strategies to enhance customer satisfaction
- Monitor and analyze customer feedback to identify areas for improvement
- Collaborate with cross-functional teams to develop and execute customer-centric initiatives
This role requires excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively with senior stakeholders.
You will be responsible for tracking and scrutinizing relevant NPS, customer lifetime, and churn metrics to inform fact-based discussions and decision-making.
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Team Lead
17 hours ago
Oslo, Oslo County, Norway Kukus Full timeAbout UsKukus is committed to delivering exceptional customer experiences. We believe in fostering a positive and supportive work environment that encourages collaboration and innovation.Job SummaryThe Assistant Manager will play a critical role in driving business growth and excellence at Kukus in Oslo. This includes overseeing daily operations, managing...
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Experience Design Lead
5 days ago
Oslo, Oslo County, Norway Autodesk, Inc. Full timeOverviewAt Autodesk, we're on a mission to help design better cities and create a sustainable future. Our software empowers architects, urban planners, and real estate developers to unlock the potential of building sites while minimizing environmental impact.The Principal Experience Designer will join our empowered team passionate about creating impact and...
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Retail Experience Lead
5 days ago
Oslo, Oslo County, Norway Arc'teryx Equipment Full timeAbout Us:Arc'teryx Equipment is a leading outdoor brand that prioritizes creating a better world, together. We're looking for a Product Guide to help us achieve our goals.Job Description:This role involves delivering a best-in-class brand experience to our guests, building a strong understanding of our products, and championing Arc'teryx as a brand...
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Quality Manager for Customer Experience
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeTransforming Customer Service at nShiftnShift is revolutionizing the logistics industry with its cutting-edge cloud delivery management solutions. Our platform enables seamless shipment and return processes across 190 countries, serving many of the world's leading e-commerce, retail, manufacturing, and 3PL shippers.As the Quality Manager in Customer Service,...
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Customer Experience Coordinator
5 days ago
Oslo, Oslo County, Norway H&M group Full timeAs a Customer Experience Coordinator at H&M Group, you'll play a key role in creating memorable customer experiences that drive sales and build brand loyalty.You'll work closely with our sales teams to understand customer needs and preferences, develop strategies to improve customer engagement and loyalty, and monitor sales performance to inform business...
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Customer Experience Ambassador
3 days ago
Oslo, Oslo County, Norway Ria Full timeWe are committed to creating an inclusive environment for all employees at Ria Money Transfer. Our company is built on the values of innovation, teamwork, and customer satisfaction. As a Customer Experience Ambassador, you will play a critical role in delivering exceptional customer experiences and promoting a positive brand image.Responsibilities include...
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Customer Experience Ambassador
17 hours ago
Oslo, Oslo County, Norway H&M group Full timeCompany OverviewH&M Group is a leading global fashion brand, dedicated to creating an inspiring and welcoming environment for customers. We strive to be a responsible business, committed to sustainability and inclusivity.We are passionate about making fashion accessible and affordable for all, while promoting high-quality products and exceptional customer...
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Customer Experience Advocate
5 days ago
Oslo, Oslo County, Norway Evetech Pty Ltd Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and communicating effectively? If so, we invite you to apply for the role of Customer Experience Advocate at Evetech Pty Ltd.In this dynamic position, you will play a critical role in supporting our customers, addressing their concerns,...
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Customer Experience Developer
2 days ago
Oslo, Oslo County, Norway Kindly Sweden Full timeWe're seeking a Customer Experience Developer to join our team at Kindly.About the RoleAs a Customer Experience Developer, you'll play a critical role in enhancing the user experience of our chatbot platform. Your primary responsibility will be to build complex and scalable integrations between our chatbot and customer systems.You'll work closely with our...
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Customer Experience Specialist
3 days ago
Oslo, Oslo County, Norway Paperandtea Full timeOur VisionWe envision a space that inspires, connects, and celebrates joie de vivre. Our mission is to enrich people's lives through mindful experiences and create unique moments to remember.Job RoleWe are seeking a Retail Sales Representative to join our team. As a Sales Ambassador, you will contribute to the sale of our products and create a unique...
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Customer Experience Specialist
3 days ago
Oslo, Oslo County, Norway PAPER & TEA Full timeWelcome to PAPER & TEA, where inspiration, creativity, and enjoyment come together. We're a company that enriches everyday life with high-quality products that inspire quality and unique design.About the Job DescriptionWe're looking for a Customer Experience Specialist who will be responsible for creating a unique customer experience. This includes hosting...
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Project Lead Oslo Experience
5 days ago
Oslo, Oslo County, Norway Le Pacte Ab Full timeJoin Our Team in NorwayWe are looking for a skilled Project Manager to join our team in Oslo and contribute to the growth and success of Le Pacte Norway.About the OpportunityThis role offers the chance to play a pivotal part in shaping the future of Le Pacte Norway, working on exciting projects that challenge you to think outside the box and collaborate with...
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Customer Education and Adoption Lead
1 day ago
Oslo, Oslo County, Norway Timely Full timeAs a Customer Education and Adoption Lead at Timely, you will be responsible for developing and executing education strategies that drive product adoption and retention. You will create learning programs that align with customer needs, demonstrating product value and ensuring engagement through creativity, fun, and a user-first approach.Key...
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Customer Service Excellence Lead
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeAt nShift, we are shaping the future of shipping with our innovative cloud delivery management solutions. We empower e-commerce, retail, manufacturing, and 3PL shippers with our seamless platform that integrates over 1000 carriers worldwide.As the Quality Manager in Customer Service, you will lead the charge in driving exceptional customer experiences for...
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Tesla Customer Experience Representative
3 days ago
Oslo, Oslo County, Norway Tesla Full timeAbout the RoleAs a Tesla Support Advisor, you will support Tesla customers on a wide range of matters, resolving roadside, technical and service-related inquiries. You will guide, educate, troubleshoot and contribute an excellent customer experience every time.Working closely with different kinds of people and collaborating with a wide network of Tesla...
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Design Experience Lead
2 days ago
Oslo, Oslo County, Norway Milient Software Full timeAbout the RoleWe are seeking an experienced UX-Designer to join our team at Milient Software. As a key member of our product development team, you will play a vital role in shaping the user experience of our SaaS solutions.Your primary responsibility will be to transform user insights into engaging, functional, and visually appealing designs that meet...
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Customer Experience Manager
17 hours ago
Oslo, Oslo County, Norway Strawberryhotels Full timeWe're seeking a highly skilled and experienced Bartender to join our team at Ekspedisjonshallen. As a key member of our service team, you'll be responsible for delivering exceptional customer experiences and ensuring that every guest leaves with a smile on their face.To succeed in this role, you'll need excellent communication skills, a passion for mixology,...
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Customer Experience Manager
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeKey Skills and QualificationsSales Associate OsloTo be successful in this role, you will need to possess a combination of skills and qualifications. These include:Essential Skills and QualificationsA minimum of 5 years of relevant customer-facing experience in luxury retail or another high-end service environment.A natural passion for people and service.The...
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Oslo, Oslo County, Norway Eaton Corporation Full timeWe are seeking a highly motivated Quality Assurance and Customer Experience Specialist to join our Norway office. As a key member of our local customer support organization, you will be responsible for ensuring that all customer interactions are positive and productive. Your expertise in quality assurance and customer experience will be essential in driving...
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Senior Digital Experience Strategist
3 days ago
Oslo, Oslo County, Norway Fortum Full timeAt Fortum, we strive to create superior digital offerings and experiences for our customers. As a Senior Digital Experience Strategist, you will lead the design vision and strategy across various projects, ensuring design and UX excellence.We are looking for a talented and passionate professional to join our newly formed Marketing Technology Solutions unit....