Norwegian Language Customer Acquisition Specialist

9 hours ago


Oslo, Oslo County, Norway NordicJobsWorldwide Full time

We are seeking highly skilled professionals to join our Sales Development team in Barcelona or Athens at NordicJobsWorldwide, a global leader in customer experience management and contact centre business process outsourcing services.

We employ around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

We strive to create an inspired and motivated work environment where our employees feel proud to belong. Our goal is to provide job satisfaction and a great work environment for our team members.

Purpose of the role:

You will help businesses work better together, move fast, and innovate as a member of our Sales Development team. You will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate sales path.

You will work towards individual targets, but also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Key Responsibilities:
  • Hit quarterly key performance metrics, and hit a target level of activity daily and weekly

  • Manage a portfolio of assigned accounts to identify high-potential prospects, both new business and upsell

  • Execute outbound prospecting to source, contact, and engage prospective customers

  • Educate customers on what we have to offer

  • Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision-makers, build quick rapport, and assess needs

  • Understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling), and build value for next steps in the sales process

  • Update and maintain prospect and customer data in CRM database

Requirements:
  • Bachelor's degree in a related field, technical degree desired

  • C2 highly proficient level of Norwegian, spoken and written

  • Ability to speak and write English fluently and idiomatically

  • Minimum 2 years B2B sales or business development experience in outbound sales in the IT industry

  • Cloud landscape understanding

  • Ability to connect business needs with adequate solutions, strong business acumen

  • Strong interpersonal skills, team player, and a high level of integrity and professionalism

  • Comfortable working against an assigned quota in a phone-based environment

  • Thrive in a fast-paced, high-growth, rapidly changing environment

  • Knowledge of CRM systems, ideally Salesforce

  • Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team

  • Organized and has pipeline management, time management skills, and prioritization skills

  • IT skills: essential computer skills to navigate efficiently a computer-based job



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