
Technical Account Manager – Norway
2 days ago
Job Summary
We're seeking a seasoned Customer Success Manager to join our team in Oslo. As a CSM, you will play a key role in driving customer satisfaction, retention, and expansion. Your primary responsibility will be to ensure seamless onboarding, product adoption, and customer engagement.
Responsibilities and Expectations
- Ensure effective onboarding, product adoption, and customer engagement.
- Identify at-risk customers early and implement strategies to increase retention.
- Develop scalable customer success processes.
Requirements
- 2+ years of experience in Customer Success, Account Management, or a related role in a SaaS or tech company.
- Ability to translate technical concepts into simple, actionable steps for customers.
- Fluent in Norwegian and English (oral and written).
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