
Spécialiste en réclamations et services clients
3 days ago
Vous êtes recherché(e)
En tant qu'assistant administratif qualifié chez Elopak, vous contribuerez à soutenir notre équipe dans les différentes tâches administratives liées au traitement des réclamations et à la gestion des relations avec les fournisseurs. Vous bénéficierez d'une ambiance dynamique et collaborative où l'innovation et la durabilité sont au cœur de notre philosophie d'entreprise.
Vos responsabilités
- Coordonner le traitement des réclamations des clients et des fournisseurs;
- Assurer un suivi de la plateforme Eloclaim;
- Valider et traduire différents rapports de l'anglais au français et du français à l'anglais;
- Assurer la conformité des exigences réglementaires (FDA, ISO, HACCP, SQF);
- Assurer un support administratif au département.
Votre profil idéal
- Parfaitement à l'aise avec les différents systèmes et avec la suite Office (Word, Excel, PowerPoint, Teams, etc.).
- Excellente communication orale et écrite.
- Niveau d'anglais permettant de communiquer avec nos différents intervenants internes et externes à l'échelle internationale.
- Capacité à gérer et à s'adapter aux changements rapidement.
- Être organisé et autonome.
- Sens de l'initiative et esprit d'équipe.
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