Sales and Service Director

6 hours ago


Oslo, Oslo County, Norway OTB Group Full time
Sales and Service Expert - Join Our Team

We are seeking an experienced Sales and Service Expert to join our team at OTB Group. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales growth.

Main Responsibilities:

  • Deliver exceptional customer service to transform client experiences into dreamlike moments.
  • Develop meaningful client relationships through personal connections and CRM initiatives.
  • Hire passionate individuals and coach team growth and development.
  • Drive individual and team objectives through active engagement on the selling floor.
  • Maintain a safety management system for store facilities, stocks, and equipment.
  • Respond properly in emergency situations.
  • Plan and implement sales objectives daily and monthly.
  • Evaluate staff performance and provide feedback and coaching.
  • Streamline workflow and create staff shifts.
  • Ensure stores are properly cleaned and maintained.
  • Analyze and report on sales, competitors, regional, and market trends.


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