Logistics Operations Director

1 month ago


Oslo, Oslo County, Norway Wolt Full time

We are seeking an experienced Logistics Operations Director to join our team in Oslo, Norway.

As a Logistics Operations Director, you will be responsible for leading the operations team that oversees thousands of active courier partners who deliver food and other essentials to customers in over 25 countries.

The successful candidate will have a strong background in logistics and operations management, with experience in managing teams and processes to drive efficiency and growth. You will be responsible for developing and implementing strategies to optimize courier onboarding, engagement, and retention, as well as ensuring timely payment processes and effective communication with couriers.

The ideal candidate will have excellent problem-solving skills, analytical thinking, and the ability to work in a fast-paced startup environment. You will also be fluent in Norwegian and English, both in speaking and writing, and proficient in Excel.

Key responsibilities include:

  • Leading a team of six people across three functions: onboarding, projects, and courier engagement
  • Managing external vendors for courier gear storage and shipping
  • Overseeing day-to-day courier onboarding operations to ensure supply and efficiency KPIs are balanced
  • Developing and optimizing a flexible and agile onboarding process
  • Ensuring efficient and timely payment processes for couriers
  • Improving communication flow to couriers through various channels
  • Supporting new city launches with courier launch leads
  • Collaborating closely with colleagues and other teams

In return, we offer a competitive salary of around 120,000 NOK per month, depending on experience, as well as opportunities for professional growth and development in a dynamic and innovative company. If you are a motivated and results-driven individual with a passion for logistics and operations management, we encourage you to apply.



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