Service Operations Director

1 month ago


Oslo, Oslo County, Norway Siemens AS Full time

Are you looking for a challenging career opportunity in service operations management? We are seeking an experienced professional to join our team as a Service Operations Director.

About the Role

This role will be based out of our office in Oslo, Trondheim or Bergen and will involve leading a team of 15-20 dedicated and competent direct reports. The position is reporting to the ServiceHead, and is a member of the management team in SI Buildings.

The successful candidate will have P&L responsibility for the assigned organizational unit and will be responsible for ensuring overall customer satisfaction & loyalty, including following up on the delivery of services with respect to process adherence, service quality and profitability.

You will also be responsible for being the point of contact for and following up on relevant partners/subvendors, implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially) for assigned organizational unit, identify and support relevant training and development measures for staff and responsible for Health & Safety of all members of the assigned organizational unit.

About Us

Siemens Smart Infrastructure (SI) combines the real and digital worlds across energy systems, buildings and industries, enhancing the way people live and work and significantly improving efficiency and sustainability.

We are a global powerhouse in performance services and solutions that will reinvent buildings and infrastructure with our empowered employees by walking with our customers on their digital journey to improve building and connected asset performance while lowering carbon footprint.

We offer energy-efficient, safe and secure buildings and infrastructure with our people, global footprint, decades of experience and technical expertise.

Requirements
  • A minimum Bachelor's degree within business or relevant technical field
  • Technical aptitude and interest in automation control systems would be an advantage
  • Relevant working experience from a service provider organization
  • Documented management experience, preferably with experience from driving change management
  • Experience from developing and implementing new digital services and offerings would be an advantage
  • Ambition and desire to further develop as a leader
  • Strong commercial drive, with the ability to think outside the box
  • Excellent communication skills, with fluency in Norwegian and English
What's in it for You?
  • You will be part of a value driven company where the leadership plays an important role for the overall mission of Siemens.
  • We celebrate the fearlessness to think differently and to break new ground.
  • Great global career and development opportunities.
  • Individual development plans.
  • Be a part of a collaborative team who wants to make a change.
  • We offer flexible ways of working to encourage your work-life balance.

Estimated salary: €90,000 - €120,000 per year depending on experience and qualifications.



  • Oslo, Oslo County, Norway Vontier Full time

    About UsVontier is a leading provider of solutions that power convenience stores and gas stations worldwide.Job DescriptionWe are seeking a highly proactive Maintenance Operations Director who will lead and manage service technicians in providing reactive and preventative maintenance to equipment and infrastructure at customer/partner sites.The ideal...


  • Oslo, Oslo County, Norway Instabee Full time

    About InstabeeWe are a leading Nordic last-mile logistics company founded through the combination of three consumer-facing brands: Instabox, Porterbuddy, and Budbee. Our mission is to serve millions of consumers across Europe with convenient deliveries and become the leading European e-commerce enabler.With our fast growth in parcel delivery and business...


  • Oslo, Oslo County, Norway Wolt Full time

    We are seeking an experienced Logistics Operations Director to join our team in Oslo, Norway.As a Logistics Operations Director, you will be responsible for leading the operations team that oversees thousands of active courier partners who deliver food and other essentials to customers in over 25 countries.The successful candidate will have a strong...


  • Oslo, Oslo County, Norway Statkraft Full time

    About the RoleWe are seeking an experienced Strategic Operations Wind Farm Director to join our team. This is a challenging opportunity to lead and manage the operations and maintenance of renewable wind projects, ensuring efficiency, safety, and compliance with regulations.ResponsibilitiesDevelop and implement technical solutions to promote operational...


  • Oslo, Oslo County, Norway Siemens AS Full time

    About the Job:As a Service Operations Manager at Siemens AS, you will be responsible for the delivery of high-quality services to our customers. Your key focus will be on ensuring that our services are delivered in a timely and efficient manner, while also meeting the required quality standards. You will work closely with our customers to understand their...


  • Oslo, Oslo County, Norway Siemens Mobility AS Full time

    Commercial Operations Director RoleWe are seeking a highly skilled and experienced Senior Commercial Operations Manager to join our team in Oslo, Norway. The ideal candidate will have a strong background in financial leadership and commercial operations, with a proven track record of success in managing complex projects and teams.About the Role:As a Senior...


  • Oslo, Oslo County, Norway JLL Full time

    Job OverviewThis is a challenging opportunity to lead food service operations and deliver exceptional client experiences. As a Food Service Operations Manager at JLL, you will be responsible for overseeing all aspects of food services, including micro markets, conference centers, hospitality, catering, office coffee and beverage services, and vending. The...


  • Oslo, Oslo County, Norway Indie campers Full time

    About Indie CampersWe are a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...


  • Oslo, Oslo County, Norway Palo Alto Networks Full time

    Palo Alto Networks is a leader in cybersecurity, and we're looking for an experienced professional to join our team as a Strategic EMEA Alliance Director.About the RoleThis is a unique opportunity to work with a dynamic team and drive business growth across the EMEA region. As a Strategic EMEA Alliance Director, you will be responsible for building and...


  • Oslo, Oslo County, Norway Viking EMEA Full time

    Company OverviewViking EMEA is a dynamic subsidiary of its parent company Minimax Viking GmbH, operating in the sales and distribution of firefighting products and systems across Europe, the Middle East, and North Africa. With a diverse network of over 200 employees from 22 nationalities, we offer a wide range of components for sprinkler & deluge, water...


  • Oslo, Oslo County, Norway Nexans Full time

    Purchasing Excellence in a Dynamic EnvironmentNexans, a pioneer in electrifying the future, seeks an exceptional Senior Purchasing Director for Global Projects. As a key member of our 'Generation & Transmission' business group, you will play a vital role in delivering reliable cabling systems and smart energy solutions worldwide.Our Vision and ValuesWe...


  • Oslo, Oslo County, Norway HBO Nordic AB Full time

    About the RoleThe Director of Content Acquisitions for HBO Nordic AB will be a key member of the European Programming and Acquisitions team, responsible for supporting the acquisition of content for the streaming service Max in Europe, with a focus on Nordic markets.Key ResponsibilitiesAcquire content, both current and library, for Max in Europe, with a...


  • Oslo, Oslo County, Norway Norwegian Refugee Council Full time

    About NORCAPNORCAP is a leading humanitarian organization that improves aid to protect and empower people affected by crises and climate change.We collaborate with local, national, and international partners on finding solutions that meet the needs of people at risk. Our mission is to improve impact at the global and local level through joint projects with...


  • Oslo, Oslo County, Norway Instabee Full time

    About UsInstabee is a leading Nordic last-mile logistics company, operating under three consumer-facing brands: Instabox, Porterbuddy, and Budbee. With a strong presence in Europe, we deliver convenient services to millions of consumers and aim to become the leading e-commerce enabler on the continent.We're known for our speed, both in parcel delivery and...


  • Oslo, Oslo County, Norway Qatar Duty Free Full time

    About the RoleThe air freight industry is undergoing a transformative phase, driven by digitalization and innovation. Qatar Airways Cargo has launched its VISION 2027 Roadmap as part of The Next Generation programme, aiming to simplify business engagements and solidify its position as a leader in the industry.We are seeking a talented individual to join our...


  • Oslo, Oslo County, Norway Nutanix Full time

    About the OpportunityWe are seeking a seasoned sales leader to spearhead our efforts in Norway and Finland. If you have a proven track record of driving growth and leading high-performing teams, we want to hear from you.About the RoleLead a team of experienced account managers to achieve double-digit growth in the region.Sell Nutanix's products and solutions...


  • Oslo, Oslo County, Norway Indie campers Full time

    About Indie CampersWe are a digital campervan marketplace on a mission to make road trips accessible to everyone. Our customer-centric approach has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We...


  • Oslo, Oslo County, Norway Instabee Full time

    About InstabeeInstabee is a leading Nordic last-mile logistics company that has grown rapidly by merging three successful brands. Our mission is to deliver convenient and fast services to millions of consumers across Europe, making us the largest e-commerce enabler in the region.We're known for our speed, both in parcel delivery and business growth. We've...


  • Oslo, Oslo County, Norway DeepOcean Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and experienced ROV Operations Specialist to join our team at DeepOcean. The successful candidate will be responsible for leading complex ROV operations, ensuring the highest standards of safety and efficiency.Key Responsibilities:Lead ROV operations, including planning, execution, and...


  • Oslo, Oslo County, Norway Snaphunt Full time

    Job OverviewWe are seeking a highly skilled Sales Manager to join our team at Snaphunt. As a key member of our Defence & Government team, you will be responsible for driving sales growth and developing strategic relationships with key customers in the Norwegian market.Key ResponsibilitiesMarket Understanding and Development: Develop a deep understanding of...