Sales Support Specialist

4 weeks ago


Oslo, Oslo County, Norway Us Bank Full time
{"Job Title": "Sales Support", "Job Description": "Key Responsibilities

As a Sales Support professional at U.S. Bank, you will be the primary point of contact for sales personnel and strategic partners. Your role will involve delivering exceptional service and support to internal and external sales staff, as well as sales partner relationships.

Key Duties
  1. Prepare and deliver new applications generated from Elavon Nordic Sales Team.
  2. Coordinate and support applications on a daily basis, including reviewing problems reported, prioritizing and researching these problems, determining solutions, and resolving them.
  3. Review merchant's applications for accuracy.
  4. Answer boarding team on open issues, pending's in the application process.
  5. Implement approved MIDs and inform partners, merchants, and sales of implementation.
  6. Maintain and update database of existing merchants and partners.
  7. Act as primary support contact for internal teams and for our partners.
  8. Be a trusted source and backup to our sales personnel, assisting with common questions and administrative issues.
  9. Support sales by participating in important customer meetings.
  10. Develop positive relationships and daily communication internally, with partners, and merchants regarding various administrative supporting issues.
  11. Escalate major client problems to management, as brought to our attention by sales or partners.
  12. Proficiency in Excel is required.
  13. The role involves traveling for partner visits in Finland.
Requirements
  1. Fluent in Finnish, Norwegian (or Swedish), and English.
  2. Education or training from outgoing sales, preferably Partner sales.

We offer a dynamic and diverse working environment with employees from various nationalities. Our benefits include health and financial security, as well as opportunities for career growth and development.", "Company": "U.S. Bank"}



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