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Customer Experience Specialist
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Weekday. As a Sales Advisor, you will play a key role in ensuring a great shopping experience for our customers.
Key Responsibilities
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Store Operations: Ensure the store is replenished and clean, maintaining a high level of visual merchandising and store presentation.
- Planning and Organization: Plan and prioritize your workday, staying up-to-date with weekly information and sales activities.
- Teamwork: Collaborate with colleagues to achieve sales targets and create a positive work environment.
- Adaptability: Be flexible and adaptable in a fast-paced retail environment.
Requirements
- Positive Mindset: Possess a positive and optimistic attitude, with a strong desire to interact with customers and colleagues.
- Team Player: Demonstrate a true team player mentality, with a willingness to give and receive feedback.
- Sales Driven: Be sales driven, with a passion for meeting sales targets and exceeding customer expectations.
- Communication Skills: Possess excellent communication skills, with the ability to effectively communicate with customers and colleagues.
About Weekday
Weekday is a youth fashion brand that is part of the H&M Group. We are committed to creating a positive and inclusive work environment, where our employees feel valued and empowered to succeed.