Customer Support Expert

7 hours ago


Oslo, Oslo County, Norway TN Norway Full time
Job Description

We are seeking a talented System Maintenance Technician to join our team at TN Norway. As a System Maintenance Technician, you will be responsible for ensuring the smooth operation of our systems, identifying potential issues before they impact customers, and collaborating with internal teams to resolve technical problems.

Key Responsibilities
  • Carrying out routine system checks and maintenance activities, monitoring system performance, and detecting potential issues.
  • Collaborating with internal teams to troubleshoot and resolve technical issues, sometimes requiring on-site visits to customer premises.
  • Developing and implementing process improvements to enhance system reliability, efficiency, and scalability.
  • Providing expert technical guidance and training to colleagues, helping to build a culture of continuous learning and improvement.
Requirements
  • 2+ years of experience in system maintenance and technical support roles.
  • Strong understanding of UNIX System Administration (Solaris or Redhat Linux), software engineering principles, and relevant protocols.
  • Excellent analytical and problem-solving skills, with ability to work independently and collaboratively as part of a team.
  • Strong communication and interpersonal skills, with ability to communicate complex technical information to both technical and non-technical stakeholders.


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