
In-store Commercial Manager
3 days ago
H&M HOME er et designdrevet interiørmerke med det formål å gjøre det mulig for mange å skape et moderne og inspirerende hjem. Vår visjon er å være et interiørmerke i verdensklasse som tilbyr moderne design og kvalitet til den beste prisen, på en inspirerende og bærekraftig måte.
Rollen som in-store commercial manager (ICM)
Som ICM hos H&M Home er fokuset ditt å skape en utmerket og inspirerende shoppingopplevelse for våre kunder hver dag. Du har ansvar for å planlegge og organisere den daglige driften, sammen med butikksjefen og resten av teamet. Ditt ansvar som ICM er delt inn I 5 deler: Kunder, kolleger, visuellpresentasjon og planlegging, prosedyrer og rutiner. Du er en ambassadør for merkevaren, og sammen med teamet jobber du for å overgå kundens forventninger og drive salg på butikkgulvet, det er her det hele skjer
Ansvar
Jobben til en ICM kommer med mye ansvar og mye moro. Listen over oppgaver inkluderer:
• Kunden først. Du brenner for kundene våre, og din høyeste prioritet er alltid å gi utmerket kundeservice.
• Du samarbeider med butikkteamet ditt for å maksimere lønnsomheten og salget.
• Du lager inspirerende presentasjoner I butikken, både alene og sammenmed teamet ditt.
• Du er en god rollemodell for teamet ditt ved alltid å handle I tråd med H&M-Gruppens verdier, H&M Home sitt Brand DNA og H&M-Gruppens globale lederforventninger.
Hvem ser vi etter?
Vi leter etter en leder med lidenskap. Dine personlige egenskaper inkluderer også:
• En lidenskap for kundeservice og mennesker.
• En stor drivkraft og en resultatdrevetholdning.
• Interiørinteresse og trendbevissthet, du har erfaring med visuell presentasjon og interiørstyling.
• At du er strukturert og istand til å håndtere store arbeidsmengder.
• Du har en positiv holdning og evne og ønske om å lære andre, og en vilje til å lære selv og forbedre.
• En gründertilnærming, der du tenker utenfor boksen.
• Du snakker og skriver engelsk. Dette brukes for å kommunisere med alle nivåer i virksomheten.
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