
Senior Customer Success Manager
2 days ago
for 10 timer siden Bli en av de 25 første søkerne
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Bakgrunn: Ca 3 års erfaring som customer success, advokatassistent, operations, eller lignende – men vilje til å lære og en positiv instilling er viktig
Arbeidssted: Hovedsakelig på Aker Brygge, Oslo
Newcode.ai ble etablert for fire år siden og revolusjonerer måten organisasjoner integrerer kunstig intelligens i sine daglige arbeidsflyter. Plattformen vår er designet for å skreddersy AI-løsninger for å møte spesifikke organisatoriske behov. Våre kunder inkluderer tre av Norges største advokatfirmaer, og statlige organisasjoner i Norge. Vårt mål er å integrere kunstig intelligens i våre kunders daglige arbeidsflyt og redusere tiden det tar å utføre ulike oppgaver.
Fordeler:- Profesjonell vekst: Du får muligheten til å bygge teamet ditt over tid og utvikle karrieren din som et tidlig medlem av selskapet. Du får også mulighet til å veilede master- og doktorgradsstudenter, hvis ønskelig.
- Innovativ kultur: Vi jobber med den nyeste og beste teknologien innen kunstig intelligens. Vårt miljø er preget av høyt tempo og drevet av innovativ, banebrytende teknologi som revolusjonerer AI-verdenen.
- Samarbeidsvillig og vekstorientert team: Bli en del av et team med mennesker som er ivrige etter å lære, vokse og bygge AI-løsninger. Du vil være omgitt av kolleger som brenner for innovasjon og for å gjøre en betydelig forskjell i AI-bransjen.
- Måltider: On-site frokost, lunsj og middag tilbys av selskapet.
Vi søker en dynamisk og allsidig person til å bli en del av teamet vårt som et tidlig medlem av vår Customer Success and Operations-avdeling. I denne rollen vil du bidra til å etablere vår Customer Success-funksjon i Norge, Europa og USA. Du vil onboarde, lære opp og støtte et bredt spekter av kunder, fra advokatfirmaer til offentlige organisasjoner.
Ansvarsområder:- Forbedre brukeropplevelsen på newcode-plattformen (interaksjonsdesign, kartlegg brukerreisen, design wireframes).
- Onboarding, opplæring og støtte kunder i å ta i bruk Newcode.ai-plattformen.
- Være med på å forme hvordan vi betjener kundene våre og fremmer adopsjonssuksess.
- Bli en produkt- og domeneekspert for å gjøre det mulig for kundene å maksimere plattformens potensial.
- Du trives i et oppstartsmiljø med høyt tempo og kan bære flere hatter.
- Du kan skrive user requirements og oppfølging med kunder.
Bli en del av Newcode.ai:
Hvis du er klar for å bli en del av et innovativt og raskt voksende selskap, vil vi gjerne høre fra deg. Søk nå om å bli en del av Newcode.ai og hjelp oss med å bane vei for en smartere og mer effektiv fremtid drevet av kunstig intelligens.
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