Customer Success Strategist

2 days ago


Oslo, Oslo County, Norway Salesforce, Inc.. Full time
About the Role

We are seeking a seasoned Sr. Account Executive to drive new business and manage key accounts within a dynamic territory at Salesforce, Inc.. This high-impact position requires strong business acumen and the ability to understand industry and customer challenges, translating them into opportunities addressable through technology while contributing to growth and customer success.

As a trusted digital advisor, you'll immerse yourself in the world of our current and prospective customers, delving deep into their unique challenges and ambitious goals.

Key Responsibilities
  1. You'll partner with customers on the Salesforce platform, championing innovative solutions that not only meet their business objectives but also inspire them to blaze new trails within their organizations.
  2. Your contributions will shape the future of our business and the success of our customers.
What We're Looking For
  1. Exceptional Customer Communication: You communicate with clarity and confidence across various mediums to engage and inspire customers.
  2. Strategic Account Planning: You excel at crafting and executing plans to achieve ambitious sales objectives by effectively identifying and qualifying opportunities.
  3. Insightful Research and Discovery: You uncover prospects' current processes, business challenges, and strategic goals, leveraging customer use cases and value hypotheses to drive meaningful conversations.
  4. Innovative Solutioning: You identify compelling value propositions that address customer needs, demonstrating a deep understanding of technology solutions.
  5. Resourceful Execution: You relentlessly pursue results by harnessing the full potential of available resources and tools.
  6. Collaborative Team Selling: You thrive in a team environment, aligning seamlessly with account teams and partners to drive deals forward and ensure customer success.
  7. Local Expertise: You are fluent in both Norwegian and English, enabling you to connect authentically with local customers.


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