
Sales and Relationship Manager
4 days ago
About the Role
We are seeking a highly motivated and experienced Sales and Relationship Manager to join our team. As an Account Manager, you will be responsible for owning the commercial relationship of a set customer group in our portfolio.
Your Key Responsibilities
- Negotiate contracts, up-sell, and cross-sell within your portfolio
- Stay up-to-date with Kindly's products and services
- Gain the necessary knowledge and understanding about the customers' market and the products or services they sell
- Analyse performance, identify value-creation opportunities and drive changes in your portfolio
- Collaborate with Customer Success and Customer Integration teams to deliver value to our customers
About Us
Kindly is a growing tech company specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes.
We are one of Europe's leading chatbot providers with offices in multiple locations. Our user-friendliness, efficient maintenance work, and dedicated customer support set us apart from our competitors.
What We Offer
- A significant degree of professional freedom, flexible work hours, and location
- Competitive salary and conditions
- Kindly Collective (mental well-being and representation)
- Personal Development Hours during work hours (6 hours per month)
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