
Customer Service Representative for Microsoft Norway
16 hours ago
We are seeking a highly skilled customer support specialist to join our Microsoft Support team. As a customer support specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales.
The successful candidate will have a good command of English (B2+), sales experience with consumer products and services will be an asset, technical research skills to troubleshoot customer problems, advanced internet research skills, and an empathetic soul with communication skills that match.
Responsibilities:- You will identify customers' needs and deliver appropriate solutions, including sales.
- You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- You will assist customers to place an order and related issues.
In return, we offer a competitive monthly salary + 2 extra salaries per year, referral program, health care benefits, and numerous other discounts.
About Us:We are a leading provider of outsourced customer experience solutions. Our team is dedicated to delivering exceptional service to our clients and their customers.
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