
Customer Success Advocate
7 hours ago
About Us
nShift provides innovative cloud-based delivery management solutions to empower seamless shipping and returns across 190 countries.
As a global leader, we serve numerous prominent e-commerce, retail, manufacturing, and logistics companies with our extensive carrier network.
At nShift, we strive to create an inclusive work environment, valuing diversity and promoting equality among all applicants.
The Position Overview
We seek a highly skilled technical support specialist to join our team in Oslo, Norway.
In this role, you will be responsible for providing exceptional technical support to our customers and partners.
You will work closely with our team to resolve technical issues, deliver service requests, and ensure timely issue resolution.
About You
To excel in this position, you should possess excellent technical skills, a customer-centric mindset, and strong communication abilities.
You must be fluent in both English and Danish to effectively collaborate with our international team.
Main Responsibilities Include:
- Providing expert technical support to customers and partners
- Resolving complex incidents and delivering service requests
- Ensuring high customer satisfaction and timely issue resolution
- Staying proactive and efficient in your work
- Continuously expanding your product knowledge and staying updated with industry trends
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