
Customer Excellence Lead
7 hours ago
We are looking for a Candidate Details who can drive customer service excellence at nShift. As the Quality Manager in Customer Service, you will lead efforts to improve the quality of output from our team.
About YouYou should be an experienced manager or consultant with a proven track record of improving quality and implementing structured initiatives. You will collaborate with our Customer Service team to identify areas for improvement and develop plans to address them.
Key Tasks- Develop and implement a quality framework for Customer Service.
- Communicate standards and expectations to the team.
- Monitor quality trends and identify areas for improvement.
- Provide training and coaching to the team as needed.
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Operational Excellence Lead
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the JobWe are seeking an Operational Excellence Lead to join our team in TN Norway. As an Operational Excellence Lead, you will be responsible for driving process improvements and implementing efficient solutions.ResponsibilitiesDevelop and implement process improvements to increase efficiency and reduce costs.Liaise with stakeholders to understand...
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Lead Customer Journey Strategist
5 days ago
Oslo, Oslo County, Norway Fortum Corporation Full timeFortum Corporation is a leading Nordic energy company with a clear purpose: to power a world where people, businesses, and nature thrive together. Our mission is guided by ambitious environmental targets, making us one of the cleanest energy producers in Europe.Career OpportunityWe are seeking a talented Lead Service Designer to join our Marketing Technology...
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Service Excellence Leader
4 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeHomerun B.V. is looking for a Customer Service ExpertWe require an individual with extensive experience in leading customer service teams and driving strategic growth through excellent customer support. The ideal candidate will be responsible for developing and implementing customer service strategies to enhance customer satisfaction and loyalty.Key...
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Team Lead
6 days ago
Oslo, Oslo County, Norway Kukus Full timeAbout UsKukus is committed to delivering exceptional customer experiences. We believe in fostering a positive and supportive work environment that encourages collaboration and innovation.Job SummaryThe Assistant Manager will play a critical role in driving business growth and excellence at Kukus in Oslo. This includes overseeing daily operations, managing...
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Operations Excellence Lead
1 day ago
Oslo, Oslo County, Norway Piper Maddox Full timeLeading a World-Class Production FacilityPiper Maddox, an innovative battery manufacturer, is seeking an experienced Director of Operations to oversee the full-scale production of high-tech industrial products. The company is on the road to building 3 Gigafactories and requires a dynamic leader to ensure seamless, safe, and efficient operation of a...
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Customer Insights Lead
5 days ago
Oslo, Oslo County, Norway Fortum Full timeFortum's Digital Consumer Offering is dedicated to creating superior digital experiences for our 2.4 million consumer and enterprise customers.As a key member of our leadership team, the Digital Offering Insights Lead will be responsible for driving data-driven decision-making and leading strategic projects that enhance customer-centric service and product...
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Commercial Excellence Manager for Consumer Goods
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeJob OverviewWe are looking for a highly skilled Commercial Excellence Manager to join our team in Oslo. As part of our Consumer Goods business, you will be responsible for driving revenue growth through optimized commercial operations.In this role, you will develop and implement commercial excellence initiatives that improve profitability and drive customer...
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Customer Insight Lead
6 days ago
Oslo, Oslo County, Norway Tbwa ChiatDay Inc Full timeJob SummaryWe are seeking a highly skilled Research Lead to join our team in Norway. The successful candidate will be responsible for delivering integrated attitudinal and behavioral insight to Coop and its suppliers through the Coop Member Panel.Responsibilities:Owning the end-to-end delivery of Coop Member Panel projects.Leading every aspect of project...
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Customer Acquisition Lead
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeJoin the SuperOffice TeamWe're looking for a highly skilled Account Executive to join our sales team in Norway. As a key member of our team, you will be responsible for driving business growth and customer acquisition through strategic sales efforts.Your Responsibilities:Develop and implement sales strategies to meet or exceed sales targets.Build and...
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Head of Customer Growth
4 days ago
Oslo, Oslo County, Norway Gelato Full timeJob DescriptionWe are seeking an experienced Revenue Operations professional to drive growth and operational excellence across multiple channels and international markets. Reporting directly to the CFO, you will lead customer-facing teams, ensuring they are strategically aligned and equipped with best-in-class tools and processes.Your key responsibilities...
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Head of Customer Operations
4 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeHomerun B.V. OverviewWe're a forward-thinking organization seeking a seasoned professional to lead our customer service strategy and execution, driving excellence in customer support and satisfaction.Job Responsibilities:Lead and develop a team of customer service representatives to deliver outstanding support.Develop and implement customer service...
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Customer Experience Lead
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeRequirementsTo be successful in this role, you will need to have:• Advanced experience in retail sales and service.• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers.• Business acumen, including knowledge of financial management and...
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Customer Education and Adoption Lead
7 days ago
Oslo, Oslo County, Norway Timely Full timeAs a Customer Education and Adoption Lead at Timely, you will be responsible for developing and executing education strategies that drive product adoption and retention. You will create learning programs that align with customer needs, demonstrating product value and ensuring engagement through creativity, fun, and a user-first approach.Key...
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Customer Experience Strategist
5 days ago
Oslo, Oslo County, Norway Fortum Full timeWe're seeking a Customer Experience Strategist to lead the design vision and strategy across various projects. As part of our Marketing Technology Solutions unit, you'll drive innovation and creative excellence within the service design function. You'll contribute to developing the service design domain within the Marketing Technology Solutions, supporting...
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Store Manager Lead
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeRole OverviewPandora is seeking a talented individual to fill the role of Assistant Store Manager in our Oslo store. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service.Key ResponsibilitiesDevelop and implement strategies to increase sales revenue and improve customer engagementLead...
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Lean Excellence Manager
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeDNV Energy Systems Region Northern Europe is looking for a seasoned professional to excel in operational excellence and change management roles within the Energy Systems Region. This exciting new position focuses on driving step-change improvements in operational performance, leveraging our robust Lean Operational Excellence methodology.The ideal candidate...
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Project Delivery Lead
6 days ago
Oslo, Oslo County, Norway Heimdall Power Full timeAbout the RoleIn this critical position, you will be responsible for leading the successful onboarding of new customers, ensuring a smooth transition and alignment with their needs. You will work closely with internal technical teams on product updates, features, and best practices, staying aligned with industry protocols for integrating data into EMS/SCADA...
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Net Revenue Management Excellence Strategist
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob DescriptionAbout the Role:As a key member of our Consumer Goods business team in Europe, you will play a crucial role in optimizing our NRM culture and capability. Your primary responsibility will be to drive the NRM culture and capability roadmap for Consumer Goods EMEA, transforming how we identify opportunities, set strategies, execute, and...
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Marketing Expert Lead
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAt TN Norway, we are seeking a talented Marketing Expert Lead to join our team. As a key member of our marketing department, you will be responsible for developing and executing strategic marketing plans that drive business growth and revenue.About the JobThis is an exciting opportunity for a highly motivated and experienced marketer to lead our Test and...
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Customer Service Process Owner
7 hours ago
Oslo, Oslo County, Norway TN Norway Full timenShift is seeking a Customer Service Process Owner to drive customer service excellence across the organization. As the Quality Manager in Customer Service, you will lead efforts to improve the quality of output from our team.About YouYou should be an experienced manager or consultant with a proven track record of improving quality and implementing...