Norwegian Disney Advisor
4 weeks ago
Are you passionate about delivering exceptional customer experiences and working with a beloved global brand? We're seeking a skilled Viewer Experience Advocate to join our team in Lisbon, Portugal.
This is a unique opportunity to be part of the Disney magic, providing top-tier customer support while living in one of Europe's most vibrant cities. As a Viewer Experience Advocate, you'll be the face of Disney, helping viewers with account management, billing, content navigation, and technical troubleshooting.
Key Responsibilities:
- Provide exceptional customer support for Disney's streaming platform
- Solve technical issues and ensure a seamless viewing experience
- Moderate the platform to uphold Disney's family-friendly standards
- Create magical experiences for Disney fans
Why You'll Love This Role:
- Work with Disney, one of the most iconic entertainment brands in the world
- Relocate to Lisbon, a sun-kissed and dynamic city with a rich culture and lifestyle
- Enjoy a comprehensive relocation package, including company-provided accommodation and flight reimbursement
Your Profile:
- Fluent in Norwegian (C1 level) and proficient in English
- Passion for customer service and problem-solving
- Strong communication skills with a friendly and positive attitude
- Excited to work with one of the most beloved brands globally and help create magical experiences for Disney viewers
Training and Onboarding:
- Comprehensive training program with 20 working days of in-depth product knowledge and hands-on experience
- After successful completion, you'll sign a work contract and officially become part of the Disney team
What We Offer:
- A magical work environment with a fun and dynamic team
- Opportunities for growth and professional development in a growing global company
- A comprehensive relocation package to support your transition to life in Portugal
Are you ready to be part of the Disney magic? Apply now to join our team in Lisbon and help create extraordinary experiences for viewers across the Nordic region.
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