Customer Success Advocate

7 days ago


Oslo, Oslo County, Norway Mavenir Full time
Key Responsibilities
  • Build up a strong relationship with R&D teams and act as the key interface between support and development.
  • Work with customer technical staff to replace faulty parts and support customer testing.
  • Run designated acceptance testing once a part is replaced.
  • Develop coding knowledge and investigate issues thoroughly before escalating to R&D.
  • Use provided test tools to capture and investigate logs required by R&D.


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