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Customer Support Specialist
2 months ago
About Two
We are a rapidly growing B2B payment solution provider, revolutionising B2B e-commerce by bringing the best of B2C innovation to B2B. With a goal to become the world's largest B2B payment solution, we're driven by a passionate team and groundbreaking ideas.
About the Role
This is a unique opportunity to gain hands-on experience with a fintech startup dedicated to transforming B2B payments. As a Customer Support Specialist, you will play a vital role in our support team, providing exceptional service to our customers. This role offers valuable insight into how the business operates and the chance to make a meaningful impact on our support team.
Key Responsibilities
- Provide exceptional customer support and problem-solving
- Communicate effectively with clients and team members
- Manage tasks proactively and take ownership of projects
About You
- Passionate: Understand and align with our mission to revolutionise B2B payments.
- Effective Communicator: Clear and concise communication skills in both Norwegian and English.
- Proactive: Take initiative and manage tasks efficiently.
- Curious: Eager to learn and contribute innovative ideas.
- Team Player: Collaborate well with team members.
- Problem Solver: Approach challenges with a solution-focused mindset.
Requirements
- Undergraduate or graduate with at least one year into your degree
- Strong work ethic and a thirst for learning
- Previous job experience in customer service would be an advantage
- Native or fluent Norwegian speaker
- Fluent in written and spoken English
Benefits
- Opportunity to work on cutting-edge B2B payment systems
- Flexible hours to accommodate your university schedule
- Discounted lunch