Senior Manager Payment Operations Leader

2 weeks ago

Oslo, Oslo County, Norway Circle K Full time
Job Title: Senior Manager Payment Operations

Job Summary: We are seeking a highly skilled Senior Manager Payment Operations to join our team at Circle K. The ideal candidate will have experience working in technology-driven environments at the intersection of business and IT, preferably in the card and payments industry.

Key Responsibilities:

  • Contribute to strategy development and support operational implementation of global and regional payment initiatives.
  • Support definition of vendor strategy and optimization of current and future state card issuance and PSP vendor mix.
  • Manage and optimize card issuing and acquiring vendor performance against cost and efficiency targets.
  • Play a central role in integration projects, including standardization of platforms and process efficiencies across fuel card issuance and bank card processing.
  • Contribute to defining and implementing future state card & payment architecture and operating model.
  • Responsible for defining, measuring and follow-up of key vendor performance KPIs/SLAs.
  • Support incident handling processes, and optimize pre-, during- and post incident processes to improve robustness.
  • Act as subject matter expert in strategic projects covering card issuing and payment processing platforms, incl. virtual card issuance, EV charging, mobile payments, etc.
  • Drive standardization and efficiency in end-to-end processes from card issuing to payment acceptance and settlement through close collaboration with key internal stakeholders, finance, IT, etc.
  • Ensure continuous compliance, security and stability for card and payment systems in close collaboration with European compliance lead and IT security lead.
  • Help define compliance scope for BeNeLux and German markets and support required PSP license applications and implementation.
  • Responsible for regional compliance processes related to certifications and fraud management and prevention, including investigation, mitigation and reporting.

Requirements:

  • Relevant higher education (5-7 years, Master in business administration, economics, technology, etc.)
  • +10-15 years experience from payments and financial services, management consulting and/or cross functional roles in comparable organizations.
  • Detailed technical and commercial insight into payment industry generally and fuel cards specifically.
  • Solid experience with process optimization and operating model design and implementation, with management consulting toolbox and problem-solving skillset.
  • Experience working with large data sets and presenting complex materials structured and simplified.
  • Experience working with diverse range of multinational stakeholder groups across multiple functional disciplines, including experience from Business and IT.
  • Strong business acumen, an analytical mindset and keen interest in cards and payment technology.
  • Experience with financial services/payments regulations and compliance processes is an advantage.
  • Fluent in English (oral and written).

What You'll Need:

As a Senior Manager Payment Operations, you will play a pivotal role in securing operational excellence, security and stability of critical payment processes in BeNeLux and Germany.

Our ideal candidate is a team player with strong relationship building, inter-personal and influencing skills, who is able to work in a fast-paced business environment with a positive can-do-attitude.

We offer a dynamic work environment, career growth opportunities, and a complete benefits package, including health insurance, pension contribution, paid time off plan, hybrid work, and more.

At Circle K, our culture is shaped by our team members and how we treat each other. Our guiding principles are the core values we live by and inform all our actions and business decisions.

We encourage you to apply by September 15, 2024. The candidates will be reviewed on a continuous basis.

Contact person: Anders Røe Edvardsen, e:

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