Service Sales Engineer

1 month ago


Oslo, Oslo County, Norway Radio Holland Full time

About Radio Holland

Radio Holland is a leading specialist in Satellite and Radio communication, Navigation, Automation, and Observation systems for the maritime industry. We offer innovative solutions for every electronic function on board, supplying, installing, and integrating advanced equipment. Our global network ensures fast and efficient service along major shipping routes.

The Role

As a Service Sales Engineer, you will play a crucial role in enhancing our inside sales process, ensuring precise handling of customer inquiries. Your efforts will contribute to the seamless flow of our inside sales operations, delivering outstanding service to customers while exploring new business avenues.

Responsibilities

  • Prepare and elaborate tickets based on our request for quote process.
  • Send quotations and answer customer enquiries on service, survey, commissioning, and installation professionally and timely.
  • Work within sales authorization and pricing guidelines.
  • Calculate cost prices of orders based on customer requirements and wishes.
  • Ensure all relevant information is up-to-date, correct, and complete in our systems (Zendesk/Navision).
  • Ensure all documentation and information in Zendesk is complete for handover to other departments.

Requirements

This characterizes you:

  • Customer-oriented.
  • Accurate.
  • Able to think with a commercial mindset.
  • A team player.
  • Strong communication skills.

This is what we ask of you:

  • (At least) 3 years of experience in a similar job.
  • (At least) a secondary vocational graduate.
  • Fluent in Norwegian and English, both verbal and written.

What can you expect of us?

When you join our team as a Service Sales Engineer in Oslo, you can expect:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Engaging and inclusive work environment.
  • Chance to work with cutting-edge maritime technology.


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